Service Management Support - Swindon

Customer Service & Operations Support
Location: Royal Wootton Bassett
Contract Type: Temp to Perm
Hourly Rate: From £12.78
Number of Positions: 2
Working Pattern: Full Time, Monday to Friday, hours between 08:00 - 17:00

Are you someone who enjoys helping people, staying organised, and ensuring everything runs smoothly? If you thrive in a busy environment, love supporting others, and have a flair for communication and coordination, this could be the perfect role for you!

About the Role

As a Service Management Support, you'll be a key point of contact within the team-helping coordinate service requests, supporting customers and colleagues, and keeping daily operations flowing. This is a great opportunity for someone with strong customer service skills who enjoys variety and problem-solving.

What You'll Do

Provide friendly, professional support to our service management team.
Act as a point of contact for colleagues, clients, and service partners.
Coordinate service requests, appointments, and schedules to ensure smooth delivery.
Handle administrative tasks with accuracy, including updating records and managing inboxes.
Communicate clearly with internal teams and customers to keep everyone informed.
Support the team by maintaining efficient processes and contributing to continuous improvements.

What We're Looking For

Excellent Communication Skills: You'll be confident speaking with customers and colleagues and keeping everyone updated.
Customer Service Mindset: You enjoy helping others and solving day‑to‑day issues.
Strong Organisation: Able to manage multiple tasks, schedules, and requests at once.
Attention to Detail: Accuracy matters in both communication and administration.
Team Player: Someone who works well with others and supports the team's goals.
Comfortable With Admin: Confident using databases, emails, and office systems.

Why Join Us?

Join a supportive team where your customer service skills, organisation, and coordination abilities can shine. With a clear pathway from temp to perm, this is a fantastic opportunity to grow and develop in a dynamic environment.

Ready to take the next step? Click Apply and send us your CV - we look forward to hearing from you!

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
Only candidates based in UK and eligible to work in UK are allowed