Service Manager

Service Manager
Salary: £35,000 per annum
Hours: Full-time, Monday to Friday

Key Responsibilities:

• Identify opportunities to enhance service delivery and implement innovative strategies for improvement.
• Build and maintain strong relationships with stakeholders to ensure seamless operations.
• Support and train team members effectively, fostering a collaborative and productive work environment.
• Deliver comprehensive performance reports to track progress and identify areas for further development.
• Manage and process bookings efficiently, ensuring all operations run smoothly.
• Ensure a positive customer experience at all times, prioritising customer satisfaction and service excellence.

Person Specification:

• Proven experience in an operational leadership role, demonstrating the ability to lead and inspire teams.
• Proficient in using Microsoft Office packages to streamline processes and enhance productivity.
• Strong leadership abilities, capable of guiding teams to meet and exceed operational targets.
• A results-driven individual with a focus on continuous improvement and innovation.

For a confidential discussion, please contact Reed Southampton or apply online