Service Manager

Are you looking for a Service Manager position where you can obtain fantastic career progression while making a difference to the lives of others?

We have an exciting opportunity with a leading care specialist who are looking for a Service Manager to oversee two of their services around West Malling, Kent. The services specialise in supporting people with learning disabilities and complex needs, so experience within this client group would be highly desirable. In return, there is an opportunity to work for an ever-growing organisation who offer excellent career progression and benefits.

The successful Service Manager will be responsible for:

• Motivating and inspiring your teams to provide outstanding support through effective training, coaching and leadership by example.
• Acting as a role model and leader in the delivery of active support, you will empower the people you support to have active and fulfilling lives aligned with their needs and aspirations.
• Working collaboratively with the other members of the Service Leadership Team you will help to oversee and manage the smooth running of this service including rostering, support plans, staff deployment and managing budgets.

Key Skills:

• Being a Service Manager is much more than just a job and you will have a chance to put your empathy, compassion, and patience centre-stage in our person-centred approach to providing support and leading your team to success.
• Being an effective communicator with the ability to influence others and to ensure you get the best from your team. You will possess excellent leadership and team management skills to ensure you and your team work collaboratively and effectively.
• Being an effective coach and mentor for your team and possess good IT skills.
• Ability to think on your feet and making the commitment to see things through and get the best outcomes for the people you support.
  

Requirements:

• Having a strong understanding of best practice in delivering support to people with different needs and a passion for doing so.
• Having experience of management of registered or supported living services including appraisals, coaching, performance management, managing budgets and financial information, as well as ensuring an inclusive working environment.
• You will have excellent communication and people management skills and have knowledge and a good understanding of current CQC regulations and compliance within the new framework with a proven track record of quality assurance and service improvement.
• NVQ Level 5 in Health and Social Care or a desire to work towards one.

What they offer you:

• £35,000 per annum
• Excellent Career Progression
• NVQ Level 5 in Leadership and Management
• Further Qualifications and Training
• Attractive Benefits Package
• Contributory pension scheme
• Free and confidential 24/7 access to the health portal and employee assistance programme