Service Manager

Job Title: Service Manager
Role Type: Permanent
Salary: £35,000 + £4800 car allowance
Location: Plymouth & Paignton
Hours: 37.5 Mon-Fri (Two Tiered on-call 1 in 3)
Embark on an exciting journey as a Service Manager at within an established supported housing charity, a dynamic and forward-thinking organization. In this permanent role, you'll have the opportunity to make a meaningful impact in the lives of 16-18 year olds across 2 provisions, earning a competitive salary of £35,000 per annum. Join the team and be a part of a company that gives young people the best possible start in their journey to independence.

Provide managerial support across to properties in Plymouth & Paington, overseeing 8 staff members who are supporting 8 service users.

Why You'll Love This Role:

• Opportunity to lead a dedicated team and drive exceptional customer service
• Chance to contribute to the growth and success of a thriving company
• Collaborative and supportive work environment that fosters professional development

Preferred Requirements:

• Proven experience in a service management role, with a track record of delivering high-quality customer experiences
• Proven experience in identifying risk and how to manage it.
• Excellent communication and interpersonal abilities to liaise with both internal and external stakeholders
• Strong understand of safeguarding policies and procedures.
• Ability to lead and motivate a team, fostering a positive and productive work environment

Preferred Qualifications:

• Bachelor's degree or equivalent in a relevant field, such as business, management, or customer service
• Certification in service management or a related discipline is highly desirable
• Previous experience in the service industry or a customer-facing role is a significant advantage

Essential:

• Drivers license (Business insurance preferred)

For more info, please call on . If you would like to apply to this role, please send your cv to Olly or Phoebe on , .