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Service Manager

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Job Description - Service Manager

Corporate Debt Manager

Location: Hybrid (minimum 2 days per week in Wood Green)
Contract: 6 months (potential extension)
Rate: Competitive (DOE)

Aatom Recruitment are currently recruiting for a Corporate Debt Manager on behalf of a local authority. This role will lead the management of Sundry Debt, Adult Social Care (ASC), and Housing Benefit Overpayment collection.

Key Responsibilities

* Lead the delivery of the Council’s Income and Debt Recovery Service

* Manage overall operational performance, including oversight of direct reports and team members

* Review current processes and systems, making recommendations to improve income collection across key debt streams

* Support and lead on debt management within the Council’s ERP replacement project

* Produce statutory and financial returns, including the management of write-offs across the Council

* Provide performance data, including recovery rates and debtor analysis

* Offer professional advice on debt management, credit control, and recovery processes across all income streams

About the Role

This is a hybrid position requiring attendance at the Wood Green office at least two days per week.

You will work closely with finance colleagues and the Head of Service to promote a strong debt management culture across the organisation. This will involve stakeholder engagement and attending Directorate meetings to review debt performance.

The successful candidate will also play a key role in the Adult Social Care (ASC) debt and income project.

Candidate Profile

* Experience in debt management within a local authority or public sector setting

* Strong leadership and team management abilities

* Experience improving processes and service performance

* Confident communicator with strong stakeholder engagement skills

* Knowledge of ASC and Housing Benefit debt is desirable

If you’re an experienced Debt Manager looking for your next contract opportunity, we’d love to hear from you
Only candidates based in UK and eligible to work in UK are allowed
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