Service Manager

We are currently seeking a Hard FM Service Manager/experienced Supervisor to join our Sidcup based NHS repairs and maintenance team. The role is responsible for managing a team of directly employed skilled trade operatives across planned, preventative and responsive maintenance.
Rydon Maintenance is an expanding division of the Rydon Group and is successfully providing facilities management services to a variety of clients, predominantly within the healthcare and housing association sectors.
For over 40 years, we've recruited talented and innovative people to build and maintain homes, schools, hospitals, student accommodation and more. We combine a personal touch with outstanding technical expertise to deliver award-winning, quality facilities for local communities with a commitment from people who are passionate about what they do.
Job Purpose
As Service Manager you will manage a team of directly employed engineers and subcontractors to ensure the delivery of planned and reactive repairs. The role is based at Queen Mary's Hospital in Sidcup and is responsible for a number of healthcare sites in North Kent.
You will take responsibility for the day-to-day management of the delivery of hard FM services, ensuring statutory compliance with current legislation and local codes of practice to protect the health and safety of others in a working/live hospital environment. We cover the full range of trade disciplines such as carpentry, plumbing, painting/decorating and mechanical and electrical.
Managing a small team of in house maintenance operatives, you will ensure that reactive calls and PPMs are responded to in order to ensure smooth and efficient running of the day to day operations to meet SLA and KPI targets. Where it is not possible for works to be completed in house you will also manage the specialist planned and reactive sub-contracted services ensuring that all works are completed to the required quality and that HSQ&E obligations are met.
Working alongside the contract manager you will help to deliver ongoing improvements and recommendations to the long term contract strategy to maximise productivity and quality whilst ensuring cost efficiencies are achieved and potential risks are identified and mitigated.
What we can offer you as Service Manager:
A competitive starting salary plus car allowance.
25 days holiday with the ability to increase up to 30 days.
Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services.
Company pension, life assurance and income protection.
Flexible benefits for you to choose from including Critical Illness, DenPlan, GymFlex and Cycle to work schemes.
Health and wellness benefits such as free flu vaccinations, access to an Employee Assistance and Wellbeing Programme, BUPA Health & Wellbeing Plans, access to our Health and Wellbeing portal with an extensive range of advice and resources and much more.
Experience Required
The preferred candidate will have previous experience at Service Manager or experienced Supervisor level within a similar maintenance organisation. This experience will ideally have been gained supporting NHS clients however, candidates with good commercial experience that can be translated to the NHS will also be considered.
The successful candidate will have strong influencing, communication and relationship building skills and should be familiar and competent in managing and maintaining statutory compliance. You will have a knowledge of M&E building services maintenance and Health & Safety procedures in daily site operation.
Above all, you will have a keen customer service approach, strong interpersonal skills and good IT skills (Microsoft Office Packages such as Word, Outlook and Excel).
If you have this experience, we'd strongly encourage you to apply.
Additional Information
As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits.
Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post.
To be redirected to our dedicated careers page to complete your application.

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