Service Manager - Refrigeration

Service Manager – Refrigeration – Dartford
Location: Dartford
Salary: £60,000-£70,000 + Company Car + Bonus + Benefits
An exciting opportunity has arisen for a Service Manager to join a leading industrial refrigeration contractor, managing a well-established service division across the South East.
This is a key leadership role, responsible for team management engineers and a supervisor, full P&L accountability for a growing branch, and maintaining strong client relationships across critical sectors such as food, beverage, and pharmaceutical.
The Role:
* Oversee day-to-day service operations across the region South East and South Coast.
* Manage and support a team of service engineers, including scheduling, performance, and development
* Full responsibility for profit and loss, budgeting, and KPI tracking
* Build and maintain excellent relationships with key accounts, ensuring service excellence and contract delivery
* Act as the main point of contact for escalations and technical support where needed
Background:
* Proven experience in the industrial or commercial refrigeration, chillers/ HVACR sector, ideally with leadership or management exposure
* Strong understanding of service operations and commercial delivery (P&L, KPIs, budgeting)
* Effective team leadership and communication skills
* Customer-focused approach with a track record in account management
* F-Gas certification and knowledge of ammonia systems highly desirable
Package:
* £60,000-£70,000 basic salary
* Company car or car allowance
* Bonus scheme
* 26 days holiday + 8 bank holidays
* Private medical cover
* Company pension
* Clear career progression and development pathway
Only candidates based in UK and eligible to work in UK are allowed