Service Owner

Service Owner in Glasgow (G1), G1 | Henderson Scott Find a job Post a job Sign up Tired of searching? Let’s find you the right jobs faster Get Started Search These jobs were popular with other job seekers DV Cleared Senior Service Architect Experis Basingstoke (RG21), RG21 £650 - £675 per day 1 day ago Technology Strategy Manager Anson Mccade Glasgow, Lanarkshire 80,000 - 95,0000 Annual 4 days ago Digital Division Chief Operating Officer Police Scotland Dalmarnock, Glasgow (G40), G40 4EH £125,893 per annum see advert for benefits 2 weeks ago Build Hub Manager - SC Cleared Henderson Scott Glasgow (G1), G1 £500 - £650 per day + Inside IR35 1 week ago Project Manager TXP Glasgow (G1), G1 £0.00 - £452 per day 1 day ago Regional Commercial Lead - Water - North Stantec Edinburgh, Midlothian 3 weeks ago Technical / Solutions Architect Sanderson Recruitment Glasgow (G1) £450 - £500 per day 1 month ago Digital Projects IM Lead AECOM Glasgow, Lanarkshire 3 weeks ago Senior Project Manager Thales Group Glasgow, Lanarkshire 18 hours ago NEW Programme and Project Delivery Consultant - Energy Expression of Interest Stantec Edinburgh, Midlothian 3 weeks ago Service Owner Henderson Scott View Profile Glasgow (G1), G1 Freelance / Project collaboration; On-site Published: 1 day ago Umbrella - inside IR35 Apply Save Service Owner Henderson Scott Apply Service Owner - Roadmaps - Planning - Risk Management - Government - SC Clearance - 12 month contract I have an immediate opportunity for an experienced Service Owner with background supporting public sector / government clients. You will be joining a busy programme and work closely with product, delivery, operations and design colleagues to refine how their service operates and make sure it keeps meeting user and stakeholder needs. Due to the nature of the client and role, candidates will ideally be British Nationals and hold active SC clearance. Key responsibilities Own and maintain service definitions, roadmaps and the Service Backlog, updating them as the service and its dependencies change. Manage the service risk register, making sure it accurately reflects current risks and mitigation plans. Chair the monthly Service Planning Meeting to review performance, approve roadmap changes, prioritise improvements and coordinate readiness for live service. Track incidents and problems affecting your service, working with the Incident and Problem Management team to understand impact, drive resolution and feed learning into service improvements. Work with Service Designers to refine service blueprints, processes, support documentation and ways of working so colleagues and users can navigate the service easily. Oversee suppliers and managed service providers that support your service, building strong relationships and holding them to account for performance, value and adherence to service?level expectations and agreements. What we're looking for Experience developing an agile business case and keeping it updated through the lifecycle, including shaping and tracking benefits. Background working across multiple stages of a service or product lifecycle and judging when to progress or stop. Ability to identify the right deliverables and people at each stage and work effectively with other agile delivery operations. Strong operational management skills, including improving ways of working and acting as an escalation point for major operational issues. Experience working closely with incident and problem management and leaders of operational delivery teams within digital, data and technology environments. Proven supplier and relationship management skills, including managing and overseeing suppliers and managed service providers for performance and value. Strong problem ownership skills: anticipate issues, understand how they fit into the wider picture and help others articulate and solve them. Ability to set a long-term vision and objectives for a service, focus on what matters most and develop the capability of others. Deep user focus, including choosing appropriate tools and methods, meeting user needs across channels and adapting services as user needs evolve. Apply Henderson Scott Banking and Financial Services 30 Jobs Company Profile In Short Industry HR & Recruitment Founded 1999 Location UK Company size 51-250 Henderson Scott Overview At Henderson Scott, we are more than just a
recruitment company; we are the architects of your success. As a subsidiary of
the Search Recruitment Group, we've cemented our reputation as an international
provider of award-winning recruitment services, with a reach that spans the UK,
Europe, the US, and APAC regions. A Global Boutique with a Local Touch Our journey began with a vision to redefine
the standards of recruitment by embedding knowledge, integrity, and innovation
at the core of everything we do. Today, as a global boutique business with a
legacy spanning over 25 years, we’re proud to be the partner of choice for
organisations worldwide. Our wide-reaching yet personalised approach
means our clients receive the best of both worlds: the resources and network of
a large firm, combined with the care and attention of a boutique agency. This
has enabled us to become an effective partner, growing alongside our clients
and consistently exceeding their expectations. Our Promise to You Whether you're a client seeking to navigate
the complexities of hiring or a candidate aspiring for your next career
milestone, your future is our priority, and together, we can achieve the
extraordinary. In today's fast-paced job market, Henderson
Scott stands out by being outcome-focused, transparent, and forward-thinking.
We understand that your future and success are intertwined with ours, which is
why we go above and beyond to ensure that your recruitment journey with us is
not just satisfactory but exemplary. The finish line is wherever you say it is. Similar Service Owner Jobs Popular with Other Job Seekers DV Cleared Senior Service Architect Experis Basingstoke (RG21), RG21 £650 - £675 per day 1 day ago Technology Strategy Manager Anson Mccade Glasgow, Lanarkshire 80,000 - 95,0000 Annual 4 days ago Digital Division Chief Operating Officer Police Scotland Dalmarnock, Glasgow (G40), G40 4EH £125,893 per annum see advert for benefits 2 weeks ago Build Hub Manager - SC Cleared Henderson Scott Glasgow (G1), G1 £500 - £650 per day + Inside IR35 1 week ago Project Manager TXP Glasgow (G1), G1 £0.00 - £452 per day 1 day ago Regional Commercial Lead - Water - North Stantec Edinburgh, Midlothian 3 weeks ago Technical / Solutions Architect Sanderson Recruitment Glasgow (G1) £450 - £500 per day 1 month ago Digital Projects IM Lead AECOM Glasgow, Lanarkshire 3 weeks ago Senior Project Manager Thales Group Glasgow, Lanarkshire 18 hours ago NEW Programme and Project Delivery Consultant - Energy Expression of Interest Stantec Edinburgh, Midlothian 3 weeks ago Service Owner jobs Service Owner jobs in Glasgow IT jobs IT jobs in Glasgow Management jobs Management jobs in Glasgow Jobs in Glasgow Product Owner jobs Services Manager jobs Service Management jobs Service Engineer jobs Owner Driver jobs Servicer jobs Service Technician jobs Service Designer jobs Service Manager jobs Service Advisor jobs Services Technician jobs Automotive Service Advisor jobs Service jobs Service Architect jobs Services jobs Services Engineer jobs Get hired. Find success. Get started Totaljobs About us Careers at Totaljobs Press Partners Privacy policy Terms and conditions Cookies Legal and compliance Accessibility Jobseekers Salary Planner Jobseeker help centre Career advice Recruiters Post job ads Recruiting news Courses Contact us - recruiters Recruit internationally Download App store Play store The Stepstone Group UK Ltd © 2026 We use cookies We use cookies to operate our website, measure how people use our services to help us improve them, enrich usage profiles and personalise the content displayed to you. We also share information about your use of our site with our social media, advertising, and analytics partners, who may combine it with other information, to show you relevant ads on other websites, and to measure the performance of our advertising. Some cookies are essential for the operation of our website. If you would prefer us not to use the non-essential cookies, click “Just necessary”, but please be aware that this may impact your experience of our site and the services we are able to offer. Click “Accept” if you’re happy for us to place these cookies. You can change your mind at any time. Store and / or access information on a device Cookies, device identifiers, or other information can be stored or accessed on your device for the purposes presented to you. Personalised ads and content, ad and content measurement, audience insights and product development Ads and content can be personalised based on a profile. More data can be added to better personalise ads and content. The performance of ads and content can be measured. Insights about audiences who have viewed the ads and content can be extracted. Data can be used to build or improve user experience, systems and software. Display third-party content (social networks, videos) Content from social networks and embedded content from third-party providers can be displayed. Identifiers derived from authentications If an identifier is created based on authentication data, such as contact details associated with online accounts you have set up on websites or apps (e.g. email address, phone number) or customer identifiers (e.g. an identifier provided by your telecommunications provider), then this identifier can be used to recognize you across websites, apps and devices if you are logged in with the same contact details. Just Necessary Accept All Cookie Settings You can also exercise your right to object to data processing based on legitimate interests under “Privacy Policy”. Privacy Policy Cookie policy