Service Support Coordinator

Are you a highly organised and proactive individual with a passion for delivering exceptional support services? Reed Business Support is proud to be recruiting on behalf of a well-established client in Chatham for a Service Support Coordinator to join their dynamic and friendly team.

• Act as the first point of contact for service-related queries and requests.
• Coordinate service schedules, engineer visits, and maintenance appointments.
• Maintain accurate records of service activities and customer interactions.
• Liaise with internal departments and external clients to ensure smooth service delivery.
• Monitor service performance and escalate issues where necessary.
• Support the wider operations team with administrative tasks and reporting.

• Previous experience in a service coordination, scheduling, or administrative support role.
• Excellent communication and interpersonal skills.
• Strong organisational skills with the ability to multitask and prioritise effectively.
• Proficiency in Microsoft Office Suite (especially Excel and Outlook).
• A proactive and customer-focused approach to work.

• Competitive salary and benefits package.
• Opportunities for career development and training.
• Supportive and collaborative team environment.
• Convenient location with good transport links.

Ready to take the next step in your Service Support Coordinator career?

Apply today or contact the Reed Business Support team in Kent for more information. We look forward to helping you find your perfect role!