Service Team Leader

My client is looking for a forward thinking and dedicated Service Team Leader the busy Service Administration Team. The ideal candidate will be a strong team player with a focus on delivering exceptional customer service in the industrial/manufacturing industry.

Client Details

This is a chance to be part of a large organisation in the industrial/manufacturing sector, recognised for its commitment to employee development. Centrally located in Chesterfield, they pride themselves on fostering a collaborative and supportive work environment.

Description

• Review daily job and route reviews.
• Ensure SLA'S are adhered to.
• Deliver structured approach to 121's, training and development programs.
• Lead weekly meetings to ensure all work are progressing efficiently and within budget.
• Scheduling any outstanding works.
• Manage and communicate full reporting pack of the Service Department.
• Working closely with Commercial & Account Managers.
• Ensuring any quoted work is delivered within budget.

Profile

A successful Service Team Leader should have:

• Strong geographical awareness
• Excellent people management skills
• Ability to work to deadlines in a fast paced environment
• Experience in a technical environment.

Job Offer

• On site parking.
• Numerous development opportunities to further your career.
• A supportive and inclusive company culture.

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