Service Technician

Field Service Engineer

About the Role

We are recruiting for a Field Service Engineer on behalf of an established UK engineering business specialising in security entrance and access control solutions.
This is an excellent opportunity for a hands-on engineer who enjoys fault finding, customer interaction and working independently in a field-based environment. The successful candidate will be responsible for servicing, maintaining and repairing a range of electro-mechanical equipment across customer sites.
The role involves planned preventative maintenance, reactive breakdown support and installation assistance, ensuring customers receive a professional and efficient service at all times.

Key Responsibilities

Carry out planned preventative maintenance (PPM) visits on customer equipment.
Diagnose and repair electrical and mechanical faults.
Attend customer sites to complete reactive service and breakdown work.
Ensure all service visits are completed to a high standard and within agreed service levels.
Complete service reports and associated documentation accurately and on time.
Maintain company vehicle stock levels and manage spare parts effectively.
Liaise with customers, suppliers and internal technical support teams.
Follow all health, safety and compliance procedures.
Ensure company equipment, tools and vehicles are maintained correctly.
Support technical improvements and contribute to continuous service excellence.
Participate in occasional out-of-hours, weekend and overnight travel when required.

About You

To be successful in this role, you will ideally have experience working as a:

Field Service Engineer
Service Technician
Mobile Engineer
Electro-Mechanical Engineer
Electrical Maintenance Engineer
Access Control Engineer
Security Systems Engineer
Automatic Door Engineer
Gate Automation Engineer

Essential Skills & Experience

Strong fault-finding and diagnostic skills.
Electrical and/or mechanical engineering experience.
Experience working on electro-mechanical equipment.
Excellent customer service and communication skills.
Ability to work independently and manage your own workload.
Competent IT skills with experience completing digital service records.
Strong attention to detail and problem-solving ability.
Full UK Driving Licence.

Desirable Experience

Experience within any of the following sectors would be advantageous:

Access Control
Security Systems
Automatic Doors
Entrance Control Systems
Turnstiles
Barriers and Gates
Fire & Security
Lift Engineering
Building Services
Facilities Maintenance

What's on Offer

Permanent position with a growing engineering business.
Company vehicle and tools provided.
Ongoing technical training and development.
Opportunity to work with industry-leading equipment.
Career progression opportunities within engineering and technical support.
Overtime opportunities available.
Supportive and collaborative engineering team.If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website
Only candidates based in UK and eligible to work in UK are allowed