Service Technician

“We’re looking for a Service Technician who can support our clients globally. International travel to exciting locations, working on specialised projects”

Service Technician – Emsys Maritime

WHO WE ARE

Emsys Maritime supplies cutting edge monitoring technology to the Maritime Industry. Our exclusive patented technology provides the maritime industry with the best possible smart measurement tools to help it achieve its emission reduction goals. In 2021 Emsys Maritime was honoured to be awarded a Queens Award for Enterprise in the International Trade category. Emsys is part of the VPS group, which builds on 40 years of experience to help its customers to identify pathways towards more sustainable operations - by providing insights, digital tools and advice along the entire marine fuels and emissions value chain.

THE OPPORTUNITY

Emsys Maritime is currently looking for a marine service technician to join their team. This is a key service role, servicing, repairing, installing and commissioning of Emsys emissions monitoring systems onboard ocean-going ships and shipyards on a global basis.

Your background should include working on electrical, electronic and mechanical systems and you should be comfortable in fault-finding systems that include PLC and PC based software environments. A full in-depth system training will be provided.

This role will require flexibility to travel globally to meet our client’s requirements. 17-20 working days per month.

KEY RESPONSIBILITIES

Provide on-ship resource for service and repair.
Provide sufficient technical competence and manage own spares holding/liaise with spares/service coordination team to provide first-time fix.
Recommend spares holding for customers.
Provide customer distance support – Contact with customers to provide work instructions etc. to allow trouble shooting and self-repair of simple problems.
Update admin systems of work completed.
Preparing Method of Works and Plans of Action as required.
You will work closely with the Service Manager to help efficiently schedule your visits
Updating inhouse systems with service information reports
Liaising with customers, captains and port agents
Carrying out the necessary admin duties including filing reports, preparing expenses and other duties as necessary to carry out your role
You will be expected to learn and implement the companies HSQE policy. This will be important as we deal with challenging customers in sometimes difficult environments.

EXPERIENCE REQUIRED FOR THE ROLE

Good organisational and administration skills – Well organised, able to deal with numbers, facts and standards.
Ideally a technical understanding of the marine emissions monitoring industry and the products and services supplied by the company.
Excellent communication skills – an ability to communicate effectively with all levels of the business.
Be non-confrontational when handling or involved in conflict situations.
Demonstrate high levels of initiative in the management of customer satisfaction including identifying, developing and implementing practical solutions to business problems.
Demonstrate an ability to devise and implement plans to grow business performance.
Decisive, helpful, accommodating, enthusiastic, conscientious and considerate.
Demonstrate drive and passion for continuous improvement.
You must be qualified with a formal technical education and confident in spoken and written English.
Ideally 3 years of experience in Mechanical or Electrical Engineering.
This position requires the candidate to be reasonably fit as tasking on-board ships is physically demanding

OUR OFFER TO YOU

Competitive base salary
Deployment allowance
Flexible working contract
Tools, workwear, laptop, mobile phone, tablet, company credit card, travel insurance
Comprehensive training program
20 days annual paid leave rising to 25 days after qualifying period