Service Technician

Job Description

Position Overview:

To carry out inspection, repair, and service on Makita products.

To provide administration and warehouse support to the factory service.

Key Activities

To be responsible for carrying out fault finding, repairs & servicing on Makita Tools and products.

To follow the company Health & Safety, & Environmental policies.

To ensure a high level of quality, efficiency, and consistency with the repairs & servicing of Makita tools.

Contribute to a culture of continuous improvement with all department staff.

To assist colleagues with repairs and servicing on Makita Tools.

Specific Activities

Responsible for ensuring Makita repairs are inspected, repaired, and serviced in accordance to set targets of quality and consistency.

At all times be responsible for the safety of yourself, other staff, and visitors, in and around your immediate work area.

Ensure all repair job information is correctly entered onto BPCS.

To assist with queries regarding workshop/technical issues.

To provide cover for spare part replenishment, picking/packing of Makita spares and products and the shipping of the goods to customers.

Follow company processes and procedures.

To assist in performing any additional assignments and duties as required by the needs of the Business as directed by your line manager.