ServiceNow Architect

Company : Morgan Mckinley

Job Description - ServiceNow Architect

Enterprise Architect - ServiceNow (Telecoms) | Inside IR35 | 6-Month Contract

We're working with a leading consultancy on a high-profile telecoms transformation programme and are looking for an experienced Enterprise Architect with deep ServiceNow expertise to join on an initial 6-month contract (likely to extend).

This is a hybrid role, requiring 3 days per week onsite in either London or Reading.

The Role

You'll play a key role in shaping and delivering enterprise-scale ServiceNow architecture across a complex telecoms environment. This is a strategic position, driving platform standardisation, governance, and best practice across multiple modules.

Key Responsibilities

Define end-to-end ServiceNow architecture for large-scale enterprise programmes
Translate business requirements into scalable technical solution designs
Lead architecture and best practice across key ServiceNow modules, including:
- TSM
- TSOM / ITOM
- IRM / GRC
- SPM
- OMT
- CSM
- HRSD
- SecOps
Design integrations, data models, workflows, and technical frameworks
Drive platform governance, standardisation, and scalability across the organisation

Requirements

Proven experience as an Enterprise Architect within the telecoms domain
Strong exposure to OSS/BSS environments
Extensive background as a ServiceNow Architect / Solution Architect
Deep knowledge of multiple ServiceNow modules and platform capabilities
Demonstrated experience delivering enterprise-scale ServiceNow solutions
Strong stakeholder engagement and ability to operate at a strategic level

Details

Contract Length: 6 months initial (high likelihood of extension)
IR35 Status: Inside IR35
Location: Hybrid - 3 days onsite (London or Reading)
Start: ASAP

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ServiceNow Architect

Job Description - ServiceNow Architect

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