Services Delivery Project Manager

Services Delivery Project Manager
Paints and Performance Coatings category
Hybrid role – 3 days in Slough
12 Months FTC
Competitive salary, plus benefits and bonus up to 5%

The opportunity:

Mackenzie Jones is delighted to have partnered with AkzoNobel, a multinational company which creates paints and performance coatings for both industry and consumers worldwide. Their brands include Dulux, Cuprinol and Cromadex.

They are undertaking a new venture, a B to B to C services proposition and are looking for a Services Delivery Project Manager to become the expert in the end-to-end process delivery of B to B & B to C elements of the proposition.

The role will entail setting up, testing, and delivering a series of pilots for a B to B to C service proposition. The individual will be responsible for developing and testing the process and refine as necessary for a successful delivery.

What will my key accountabilities be?

Working collaboratively with other internal functions to develop, prepare and deliver the test market pilots.
Establishing working relationships with external partners and scout and onboard an unknown set
Lead testing of end-to-end process(es) of job planning and delivery
Ensuring delivery of the Dulux experience to consumers making necessary correction(s) if necessary
Identifying gaps and improvement opportunities within the processes during the first pilot and to implement process improvements ahead of the second pilot and launch.

Who will I be working with?

Marketing Manager – Trade Services, internal cross functional teams

A great candidate will have:

Degree educated.
5+ years’ experience in B2B and B2C service providers
Experience of working within a matrix organisation structure
Managing cross functional project teams
Entrepreneurial. commercially astute, and self-motivated
Excellent communication, negotiation, and interpersonal skills
Project Management expertise
Good at building relationships & committed to providing excellent customer service.
Ability to resolve conflicts that arise as a result of the B to C service delivery.
Enjoys a collaborative working environment.
Proficient user of Microsoft office
Experience in the home improvement or construction industry would be an advantage.

In return for everything you can bring, AkzoNobel can bring you :

Competitive salary (depending on experience)
Hybrid working policy – 3 days a week in their Slough office.
bonus – up to 5%
25 days holiday – excluding bank holidays.
Pension scheme
Flexible benefits: Access to ‘My Choice’ flexible benefits scheme where employee can purchase additional benefits

The Process?

Apply today with your most up-to-date CV that will be reviewed by our MKJ Recruitment team.

Initial Stage: Review of CV and experience, with MKJ recruitment Team

First Stage : Teams interview with hiring manager

Second Stage : F2F Interview and case study with hiring manager and colleague

People are at the heart of everything we do. We embrace diversity and are committed to creating an inclusive recruitment process that means people can be their best authentic self.

We would love to reply to all applications, regrettably we are unable to do so due to the high volumes we receive, so if you do not hear back within 14 days unfortunately on this role it won’t be progressing. It is possible that the position could be in the process of closing, so chalk it up to bad timing. But, have no fear! There will be more opportunities. Follow us at Mackenzie Jones Recruitment so you don’t miss them.