Services Project Manager

Services Project Manager

How you will make an impact:

• Lead end‑to‑end delivery of services projects across the United Kingdom, ensuring scope, schedule, cost, and quality commitments are met.
• Coordinate cross‑functional resources, including engineering teams, partners, and internal stakeholders, to execute agreed delivery plans.
• Drive customer‑facing project governance, including progress reviews, risk management, and milestone tracking.
• Manage project communications, providing clear and timely visibility of status, risks, and mitigation actions.
• Monitor delivery performance against financial targets, supporting accurate revenue recognition and margin attainment.
• Identify, assess, and mitigate delivery, technical, and commercial risks throughout the project lifecycle.
• Contribute to presales and delivery decisions that balance technical feasibility, delivery risk, and commercial outcomes.

The must haves:

• 3+ years of experience in service delivery, project management, or service coordination roles within a relevant industry.
• Application of project management practices across the full delivery lifecycle, including planning, execution, monitoring, and closure.
• Direct interaction with customers and cross‑functional delivery teams, including engineering and partner resources.
• Background in managing scope, schedules, milestones, and dependencies for multiple or complex projects.
• Utilization of project management tools to plan, track, and report on delivery progress.
• Application of risk assessment and mitigation planning within active service delivery environments.
• Background in coordinating resources across matrixed organizations and multiple stakeholders.
• Application of effort estimation, cost awareness, and delivery risk considerations during project execution.
• Experience operating across time zones and collaborating with geographically distributed teams.
• Ability to travel regularly to London or Belfast offices (2–3 days per week).

Nice to haves:

• Background in optical transport or networking environments, including DWDM and L0/L1 technologies.
• Exposure to network lifecycle activities such as design, deployment, migration, and validation.
• Experience contributing to presales activities or bid management discussions.
• Familiarity with commercial margin management and financial performance tracking.
• Experience operating in early‑stage or less‑defined delivery environments.