Shared Services Administrator

Shared Services Administrator

Barlborough

A quick look at the role

As a Shared Services Administrator, you'll join our Business Support Team and help deliver efficient, accurate support across key finance and administrative processes. The team includes three specialist areas - Cash & Bank, Business Support Services, and Accounts Payable and you'll receive training across multiple functions while focusing on one specialist area. Working with the wider Shared Services team, you'll support activities across Invoice to Cash (I2C), Treasury Cash Management (TCM), and Procure to Pay (P2P), where attention to detail and accuracy are essential.

Your core responsibilities

• Complete daily, weekly and monthly activities within your specialist area (Cash & Bank, Business Support Services or Accounts Payable), ensuring tasks are delivered accurately and on time.
• Manage shared inboxes, responding to internal and external queries professionally and within agreed service level agreements (SLAs).
• Build effective relationships with colleagues, customers, suppliers and other stakeholders to support issue resolution and excellent service delivery.
• Ensure all activities are completed in line with company policies, procedures and financial controls, maintaining accurate records and audit trails.
• Prioritise workloads effectively to meet key performance indicators (KPIs) and service standards, escalating any risks or challenges where required.
• Develop a strong understanding of Shared Services processes and identify opportunities to improve efficiency and ways of working.
• Take ownership of assigned tasks, ensuring they are completed in line with agreed processes and authorisation levels.
• Produce and maintain accurate reports to support operational performance, decision-making and business objectives.

Our essential requirements

• Experience working in a fast-paced finance, shared services or administrative environment, handling high volumes of transactions.
• Good understanding of finance processes, including general ledger principles.
• Experience using computerised accounting or finance systems.
• Strong Excel skills, including the use of lookups and pivot tables.
• Excellent attention to detail, with a focus on accuracy and quality.
• Strong analytical and problem-solving skills, with the ability to identify and resolve issues efficiently.
• Self-motivated, organised and able to prioritise workloads to meet deadlines.
• A confident communicator who can build effective relationships with both internal and external stakeholders.

Changing the way people think about waste.

At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 11,500+ people around the country, who trust us to provide them with a career that’s always rewarding, often challenging, but never dull. And it’s why we’re the UK’s No. 1 choice for business waste management.

Dedicated to diversity.

Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you’ll find us championing diversity, equity and inclusion at every turn.