Shift Coordinator

Peak Season Shift Coordinator
Royal Mail Parcel Hub – Stoke-on-Trent
Temporary Contract: Mid-September – End of December
3 shift options available.
05:30-14:30
13:30-22:30
21:30-06:30
Hourly Rate: £13.85-£15:50 per hour shift dependant.
Join One of the UK's Largest Peak Operations
Pertemps is recruiting Seasonal Shift Coordinators to support the delivery of one of Royal Mail's busiest parcel operations during the Christmas peak.
Working alongside the Hub Management Team, you'll help coordinate a large temporary workforce, ensuring every shift is fully staffed, workers are supported throughout their assignment, and the operation runs safely and efficiently.
If you enjoy working in a fast-paced environment, solving problems and supporting people, we'd love to hear from you.
What You'll Be Doing
As a Shift Coordinator you'll be responsible for the smooth running of your allocated shift, including:
* Managing the attendance of temporary workers.
* Signing workers in and out each shift.
* Managing no-shows, lateness and absence.
* Contacting replacement workers to maintain staffing levels.
* Supporting new starters and ensuring they settle into their roles.
* Carrying out regular welfare checks with temporary workers.
* Supporting payroll by ensuring attendance records are accurate.
* Completing shift reports and communicating key updates during handovers.
* Helping to deliver workforce targets across a 24/7 operation.
We're Looking for People Who
* Are organised and able to prioritise competing tasks.
* Have excellent communication and people skills.
* Enjoy working in a busy, fast-moving environment.
* Can remain calm under pressure.
* Are proactive and enjoy solving problems.
* Can work independently while being part of a wider team.
Experience
Experience in any of the following would be beneficial:
* Recruitment
* Warehouse or Logistics
* Team Leader or Supervisor
* Retail
* Hospitality
* Transport & Distribution
* Customer Service
Full training will be provided.
Project Timeline
* Contract Start: Week commencing 5th October
* Contract End: December 2026
Ready to Apply?
Click Apply Now and a member of the team will be in touch. We are recruiting immediately, so early applications are encouraged
Only candidates based in UK and eligible to work in UK are allowed