Shift Manager

Experience Required:

• Leadership and supervisory experience

• Retail Merchandise experience

• Use of a Warehouse Management System

• KPI Management

• Understanding Financial and Budgetary controls

Main Responsibilities:

• Oversee all aspects of warehouse and logistics operations during assigned shift

• Conduct shift briefings, task assignments and performance checks

• Champion and enforce health & safety procedures to maintain a safe working environment

• Promote and support the wellbeing of all colleagues on shift • Coordinate with planning, inventory, and technical teams to resolve any operational issues

• Ensure high levels of accuracy are achieved • Delivery of Key Performance Indicators (KPI's.)

• Responsible for ensuring the operation consistently meets the requirements of the customer.

• Delivery of a safe, secure, clean and fair work environment for team members.

• Ensure good employee relations are maintained and that strong working relationships are developed.

• Ensure compliance with Standard Operating Procedures (SOP's.)

• Ensure high levels of accuracy are achieved.

• Compliance to audits.

• Develop new initiatives to improve operational efficiencies.

• Facilities Management by minimizing damage through effective operating processes.

• Ensure a culture of trust based on open communication and cooperation is encouraged and reinforced.

• Manage team to deliver daily targets productively and in line with performance KPIs.

• Effective communication through accurate handovers, e-mail, daily briefs and weekly meetings.

• Develop and maintain a motivated team.

• Shift productivity and performance in line with site/customer KPIs

• Performance Management and Target setting

• Excellent communication and employee engagement

• Continuous improvement initiatives delivered

• Training and Development of staff

• Ensuring operations adhere to all SOP’s and ALL relevant Critical Control Points, Health and Safety, Food safety and all legal requirements at all times

• Defining systems of working to ensure quality of product, problems are resolved with solutions and continuous improvement initiatives are instigated

• Providing reports on productivity and other performance indicators to management

• Building and maintaining excellent working relationships with all section managers, ensuring the provision of a positive and professional service.

• Driving success by proactively managing team performance, provide development and succession planning opportunities

• Ensuring the effective development, implementation and evaluation of policies and procedures, ensuring they are compliant and consistently applied

• Proactively taking steps to ensure own skills and knowledge continue to improve in all aspects including technical and leadership
Only candidates based in UK and eligible to work in UK are allowed