Shipping Analyst - Analytics and Insight Generation

ABOUT SOTHEBY'S

Established in 1744, Sotheby’s promotes access and ownership of exceptional art and luxury objects through auctions, private sales and retail. Our deep expertise across 70 selling categories is supported by a leading technology platform and a global network of specialists spanning 40 countries. Selling categories include Contemporary Art, Modern and Impressionist Art, Old Masters, Chinese Works of Art, Jewelry, Watches, Wine and Spirits and Design, as well as collectible cars and real estate through RM Sotheby’s and Concierge. Sotheby’s Financial Services is a leading art lender and provides capital solutions for collectors around the world, having originated more than $12 billion in loans since its inception. Sotheby’s new global headquarters is now open at the iconic Breuer building at 945 Madison Avenue in New York City.

ROLE: Shipping Analyst

REPORTS TO: Global Shipping Manager

The Shipping Analyst is a core operator within Sotheby’s global shipping network, responsible for analyzing transportation performance and driving targeted, data-backed improvements across cost, service, and reliability.

This role goes beyond reporting. It diagnoses where and why the network underperforms, quantifies the impact, and supports the execution and tracking of initiatives that improve speed, consistency, and client experience. Working across US, EMEA, and APAC, the role partners closely with Operations, Carriers, and Technology teams, while operating under the direction of the Global Shipping Manager to continuously improve the end-to-end logistics network.

RESPONSIBILITIES

Performance Analytics & Root Cause Diagnosis

• Own global carrier performance scorecards (weekly and monthly) across inbound and outbound flows


• Analyze transit times, cost, service levels, and exceptions to identify root causes of delays and variability


• Segment performance by lane, carrier, region, and service type to isolate issues and opportunities


• Translate analysis into clear, actionable insights with quantified business impact

Continuous Improvement & Implementation

• Proactively identify and propose high-impact transportation improvement opportunities 


• Support the execution of prioritized initiatives in partnership with the Global Shipping Manager


• Contribute to initiatives such as last-mile communication enhancements, carrier platform improvements, and process simplification


• Track results post-implementation and ensure initiatives deliver measurable performance gains

Global Program Tracking

• Maintain a centralized, structured view of all global shipping initiatives


• Ensure clear visibility on timelines, ownership, and success metrics


• Proactively flag risks and support resolution to keep initiatives on track

Data & Tooling Development

• Partner with Data and Product teams to define requirements for dashboards and reporting tools


• Translate operational needs into clear, actionable product and data requirements


• Support testing and validation of new tools and enhancements


• Improve data capture, integrity, and consistency across transportation workflows

Cross-Functional Problem Solving

• Work across Client Experience, Supply Chain, and Finance to resolve operational issues


• Support carrier-related escalations with a structured, data-driven approach


• Contribute to broader efforts to improve the end-to-end delivery experience

IDEAL EXPERIENCE & COMPETENCIES

• 1–2 years of experience in an analytical or operational role (logistics, consulting, or similar).


• Strong analytical capability; advanced Excel required, experience with data visualization tools a plus.


• Ability to break down complex problems, structure analysis, and drive to clear conclusions.


• High ownership mindset with a bias toward execution and follow-through.


• Strong attention to detail and comfort working with large datasets.


• Clear, concise communicator able to translate analysis into action.


• Interest in global operations, logistics networks, and continuous improvement.

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The Company is an equal opportunity employer and considers all applicants for employment without regard to race (including, without limitation, traits historically associated with race, such as natural hair, hair texture, and protective and treated or untreated hairstyles), color, creed, religion, sex, sexual orientation, marital or civil partnership/union status, national origin, age, disability, pregnancy, genetic predisposition, genetic information, reproductive health decision, sexual orientation, gender identity or expression, alienage or citizenship status, domestic violence victim status, military or veteran status, or any other characteristic protected by federal, state/province or local law. The Company complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it operates.