Shop Assistant

Date: August 2026

Job Title:              Shop Assistant

Department:      Healthspan Retail Shop

Reporting to:     Shop Manager

Location:             Guernsey

Job Type:             Permanent, Part Time (7 hours per week, 09:30 to 17:00 Saturdays)

Applicants must already be eligible to live and work in Guernsey under Guernsey Population Management regulations.  Work permits or housing licenses issued and dependent on employment with other organisations cannot be accepted as proof or right to work in Guernsey.

Please disclose salary expectations, name, and notice period on application.

The Company

Healthspan Limited has grown to become the UK's clear leader in direct-to-consumer nutritional supplements. Healthspan now not only offers vitamins, minerals, and supplements, but also, skincare and pet products, as well as a sports nutrition range for competing athletes under the Healthspan Elite brand.  Our products are tested and perfected with the help of in-house doctors and nutritionists, and are trusted by several top sports teams and associations, from the All Blacks to Tottenham Hotspur, to British Cycling,

Swimming, and Athletics. For more information, please visit www.healthspancareers.co.uk.

Culture

A friendly and informal atmosphere in which we work hard and strive for innovation and success in our aim to support our customers in living a long and healthy life.

Profile of Role

The Shop Assistant is responsible for delivering first-class customer service by understanding customers’ needs and helping them choose products that suit their preferences. The role supports the wider retail team but will also involve working independently in the shop.

Holiday Cover

To cover mid-week mornings from 9.30am – 2.00pm for a total of approximately 7 weeks per annum. Or, as and when required for sickness/emergency cover.

Job Overview

Customer Service

• To assist customers with their product choices and to give any advice, as required.


• To replenish stock on shop shelves when items have been sold.


• To help keep the shop clean and tidy and ensure the shop floor is kept dry on wet days to prevent accidents.


• Put up flood defence barriers at the end of day if required.


• Willing to learn about the products and participate in monthly quizzes to improve product knowledge and stay up to date.

Additional Responsibilities When Providing Supervisor Cover

• To ensure the till always has enough change.


• To put any delivered stock upstairs to keep the shop floor clear.


• To ensure the shop is always clean including the shelves and floor.


• To swap shelf labels over when any special offers are in place.


• To make the relevant person know if any problems occur or of any price errors.


• To cash up at the end of business, including the banking and securely close the shop.

Personal Specification

• Reliable and responsible.


• Well presented.


• Confident and clear spoken.


• Shows empathy and understanding.


• Friendly and approachable.


• Sales driven (without being pushy) and enthusiastic.


• Team player, who is also able to work alone.


• Capable of understanding and operating till, different payment methods, refunds discounts, etc.

Desirable Criteria

• Health conscious.


• Interested in nutrition.


• Previous experience in retail.