Shop Assistant- Ice Cream Shop- Full time

Albert Bartlett is not only a leader in the production of premium potato products in the UK, but we are also committed to delivering delightful experiences through our exceptional ice cream offerings. Our ice cream shop Capocci is dedicated to serving high-quality, delicious ice cream made from carefully sourced ingredients. We are currently seeking a Full-Time Shop Assistant to join our ice cream team.

In this role, you will be responsible for providing outstanding customer service, preparing ice cream treats, and maintaining a welcoming and clean environment for our valued customers. If you have a passion for food, enjoy engaging with people, and want to be part of a dynamic team, then we would love to hear from you!

Key Responsibilities

• Assist customers in selecting ice cream flavors and showcasing our product range.
• Prepare and serve ice cream, sundaes, and other delicious treats with attention to presentation.
• Maintain cleanliness and organization of the shop, including sanitizing workstations and serving areas.
• Process transactions accurately and efficiently using the point-of-sale system.
• Restock supplies as needed and monitor inventory levels to ensure availability of products.
• Engage with customers to provide a welcoming atmosphere and handle any inquiries or concerns.
• Participate in promotional activities and events to boost sales and enhance customer experience.

Working Hours

• Full-Time Position
• Working hours; Wednesday-Friday 8AM-5PM, Saturday-Sunday 9AM-5PM
• £12.21/hour

• Prior experience in retail or food service is preferred, but a passion for customer service is essential.
• Excellent communication skills and a friendly demeanor to engage with customers.
• Ability to work in a fast-paced environment and handle multiple tasks effectively.
• Strong attention to detail to ensure high-quality product presentation.
• Availability to work flexible hours, including evenings, weekends, and holidays.
• Team-oriented mindset with a willingness to support and assist colleagues.
• Basic math skills for handling cash and processing transactions accurately.

• 31 days of annual leave (inclusive of statutory holidays)
• Free parking
• Flexible payment options
• Life Assurance
• Access to Free Wellbeing Services (inc. counselling and financial advice)
• Retailer Discount Scheme
• Cycle to Work Scheme
• Wellbeing & Engagement Events throughout the year
• Long Service Awards
• Employee of the Month & On the Spot Awards
• Discounted Products