Showroom Manager

Showroom Manager - NW London

Our client are a global brand looking to expand its network of Stores across the UK. They are a market leading Kitchen & Interiors Retailer with a Mid to High end product.

They are looking to recruit for a Showroom Manager based in NW London as they look to open new sites and secure new talent. This is a superb opportunity for a candidate with exposure to Kitchen Retail to join a business with real expansion plans. This role would be seen as a possible spring board into an Area role.

The Role:

• Day to day running of a small team in a Showroom environment.
• Taking customers on a journey, this is not about a sale its about an experience. The Showroom Manager will be heavily involved in overseeing every customer journey with their team of designers.
• Constant support and development of your team to ensure the highest levels of service and commerciality.
• Ensuring the showroom delivers exceptional standards at all times.
• You will need to be an intuitive and confident problem solver and ensure the best delivery of service on a complex and challenging sales journey.
• Managing the after sales service and liaising with 3rd party fitters to ensure brand expectations are being met. A constant review of external suppliers is essential.
• You will be heavily involved in the marketing and development of leads for the Showroom, you will have a budget and tools to achieve this.

The Person:

• The Ideal candidate will have experience managing Retail teams in Kitchens or very similar environments such as interiors/bathrooms.
• You will be able to show experience of delivering a customer journey with high levels of customer interaction often not just on one visit.
• Passionate about driving business, converting leads and developing your showroom with local relationships, forums and industry groups.
• Engaging personality, highly positive and a superb problem solver

The Package:

£35-40k Basic + Exceptional OTE £80k+

By applying for this role, you are consenting for Gravity Recruit Limited to hold and process your data in compliance with the General Data Protection Regulations. Your details will be added to our candidate database and we may process certain information about you for our legitimate business interests in order to provide you with Recruitment Services. Full details can be found in our Data Protection & Privacy Policy at our website.If you wish to exercise your right to access, erase or restrict the holding or processing of your data please contact us through our website and we will respond to your query within 48 hours.