Showroom Manager

Hartwell Dunstable BYD & Ford

Basic Salary £30,000 + Commission

Company Car

Hartwell is a leading automotive dealership known for its commitment to providing high-quality vehicles and exceptional customer service.

We are currently seeking a motivated and experienced Showroom/Business Manager or and individual looking to make the next move in their career to help lead our showroom operations and enhance the overall customer experience.

Job Description:

As the Automotive Showroom Manager, you will play a pivotal role in ensuring the success of our showroom by overseeing day-to-day operations, and maintaining a welcoming and organized environment for our customers. You will be responsible for supporting sales targets, improving customer satisfaction, and upholding our brand image.

Key Responsibilities:

• Sales Team Leadership:
  
  
  
  • Provide coaching and support to motivate and maximize the team's potential.
  
  
  • Monitor sales activities, track performance, and provide regular feedback.
  
  
  
  

• Customer Experience:
  
  
  
  • Ensure a welcoming and professional atmosphere in the showroom.
  
  
  • Address customer inquiries and concerns promptly and effectively.
  
  
  • Foster positive customer relationships to enhance repeat business and referrals.
  
  
  • Implement strategies to enhance the overall customer experience.
  
  
  
  

• Inventory Management:
  
  
  
  • Maintain an up-to-date inventory of available vehicles.
  
  
  • Collaborate with the management team to ensure proper vehicle display and pricing.
  
  
  • Oversee vehicle merchandising and presentation in the showroom.
  
  
  
  

• Compliance and Administration:
  
  
  
  • Ensure compliance with all automotive industry regulations and dealership policies.
  
  
  • Manage administrative tasks related to sales, including contracts, financing, and warranties.
  
  
  
  

Requirements;

• Proven experience in automotive sales or showroom management.


• Strong leadership and team management skills.


• Excellent communication and customer service skills.


• Knowledge of automotive industry trends and products.


• Proficiency in sales software and CRM systems.


• Attention to detail and organizational abilities.


• Ability to work flexible hours, including weekends.

If you are a dynamic leader with a passion for automobiles and a proven track record in sales management, we invite you to apply for the position of Automotive Showroom Manager at Hartwell.