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Site Service Engineer

Job Description - Site Service Engineer

Service Engineer / Onsite Support Engineer
Location: West Midlands (covering regional sites)
Salary: £40,000 - £45,000 DOE

Chase Taylor Recruitment are working on behalf of a well-established uPVC conservatory installation company who are looking to recruit an experienced Service Engineer / Onsite Support Engineer to join their team.

This is an excellent opportunity for a skilled professional with a strong background in uPVC windows, doors, and conservatory installations, who enjoys providing technical support, fault finding, and delivering high-quality solutions for customers across the West Midlands.

The Role:

As a Service Engineer, you will be responsible for attending customer sites, diagnosing issues, carrying out repairs, and providing technical support across a range of uPVC products. You will play a key role in maintaining the company’s reputation for quality and customer satisfaction.

Key Responsibilities:

• Attend onsite visits across the West Midlands to investigate and resolve technical issues
• Diagnose and repair faults with uPVC windows, doors, and conservatory installations
• Carry out adjustments, replacements, and remedial works where required
• Provide expert technical support and advice to customers
• Identify installation issues and recommend effective solutions
• Ensure all work is completed to a high standard and in line with company expectations
• Complete service reports and communicate findings back to the wider team
• Represent the company professionally when attending customer properties

The Ideal Candidate:

• Proven experience working with uPVC windows, doors, and conservatories (essential)
• Strong knowledge of installation, servicing, adjustments, and repairs
• Previous experience in a service engineer, installation engineer, or field-based role
• Excellent problem-solving and fault-finding skills
• Confident working independently while managing your own schedule
• Strong customer service and communication skills
• Full UK driving licence required

Package:

Salary: £40,000 - £45,000 depending on experience
Location: Covering the West Midlands
Company vehicle and equipment provided
Long-term opportunity with an established business

If you have hands-on experience within the uPVC windows, doors, and conservatory sector and are looking for your next career move, we would love to hear from you
Only candidates based in UK and eligible to work in UK are allowed
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