Skip Hire Co - Ordinator / Planner

Who are we?

Smiths (Gloucester) Ltd is a family run business owned and run by the Smith family since 1982. Smiths has grown from a single owner-operated plant hire company to a multifaceted group with family values still firmly at the heart of each project undertaken. With depots in Avonmouth, Cardiff, Gloucester, Stonehouse and Tewkesbury we operate predominately across the South-West of England. We specialise in Construction, Waste Management, Plant Hire, Demolition and Transport operations.

Due to an increase in workload we are now looking for an experienced Transport Planner to join our Skip Hire Operations team. You will be working from our Operations hub at Moreton Valence (Gloucester). You will be required to assess and put together the best routes for our Skip Hire vehicles whilst liaising and problem solving with drivers and customers related queries. You will need to be confident speaking to customers and drivers. 

Full training will be provided but the successful candidate will have at least 1 years experience in a planning role. 

What can we offer you?

• Life Assurance Scheme
• Free on-site Parking
• Corporate gym membership discount
• Annual Salary Review
• Employee discount (50% on Skip Hire, other discounts on group services)
• Progression opportunities
• 24 hour unlimited access to mental health support

Hours: 6.00am-4pm (option of earlier or later start and finish times for the right candidate) 

Salary: £32,000 + dependant on experience

Responsibilities for the job role:

• Managing the day to day workloads of Skip Hire vehicles and resolving issues accordingly.
• Evaluate and assess best routes and job lists for Skip Hire vehicles bearing in mind cost implications of logistics and customer service and instruct drivers accordingly.
• Ensure that drivers are informed of lorry inspection date and time, liaise with other departments to ensure the smooth running of this.
• Complete a daily update of drivers (Including breakdowns/issues) and advise the Skip Hire Admin Team to ensure that orders can be fulfilled.
• Check and authorise driver daily log sheets and bring to the attention of the Operations Team any information that requires further action i.e. overbooking of hours, reduced work rate and check for consistency with tracker.
• Prepare the weekly driver working rota to ensure necessary cover to fulfil orders including Saturday working and advise the Operations Team accordingly.
• Ensure vehicle daily checks are carried out by drivers and that each vehicle is kept clean and tidy by drivers.
• Receive and direct appropriately, incoming phone calls, emails for the ordering and supply of services.

What are our core values?

If these values align with yours you are in the right place!

• Honesty - We believe that honesty in all matters is the best policy.
• Family values - We operate as a family unit with high moral standards, discipline and respect.
• Hardworking - We are certain that nothing is impossible if you work hard enough at it.
• Reliability - We pride ourselves on not letting people down and being true to our word.
• Environmental sustainability - We aim to minimise the impact that our company has on the environment by reducing emissions and waste, and recycling a large proportion of our waste (90% plus). We truly believe in a greener future for generations to come.

Please apply if you are interested in this role and we will come back to you.