Slovenian-speaking Customer Support Advisor - Social Media & Email RDC0726B

Slovenian-speaking Customer Support Advisor – Social Media & Email

Are you fluent in Slovenian and English and looking for a full-time work-from-home role where you can use your language skills every day?

We are recruiting for a Slovenian-speaking Customer Support Advisor to join a busy customer service team supporting a well-known retail brand. You will be helping customers through social media and email, so this is a great opportunity if you enjoy written communication, online shopping, fashion, retail, and helping people get things sorted quickly.

This is a fully remote role — you can be based anywhere in the UK and work entirely from home.

What you will be doing
You will support customers with a range of everyday enquiries, including:

Missing orders
Payment queries
Product availability
Order amendments
Cancellations
General customer questions via social media and email
You will need to be patient, helpful, and professional, and able to write clear, friendly responses.

What is on offer

£26,520 per year
Full-time, permanent role
40 paid hours per week
Fully remote — work from home anywhere in the UK
Rotational shifts between 8am and 12am, Monday to Sunday
28 days paid holiday
Employee assistance support
Employee discount benefits
Stock purchase scheme
Gym discount
Insurance discounts
What we are looking for

Excellent Slovenian and English written and verbal skills
At least 6 months customer service experience
Strong knowledge of social media
Social media or content moderation experience would be a bonus
Fully flexible to work rotational shifts between 8am and 12am, Monday to Sunday
Based anywhere in the UK
Able to work from home with at least 10Mbps broadband
Apply now
Only candidates based in UK and eligible to work in UK are allowed