Support and maintain the Smallworld GIS suite, including PNI, Core SW4/SW5, EO, GSA, DM, NRM, and other network management modules.
Perform system installations, configurations, upgrades, and patch management of Smallworld and related third-party tools such as ONA and Data Center Management.
Customize solutions using Magik and Java, tailored to customer-specific environments including Citrix deployments.
Troubleshoot production issues, interpret logs, debug files, and resolve system-level or application-level problems efficiently.
Manage the integration of Smallworld with external systems, using SQL, shell scripting, and source control systems.
Contribute to the development lifecycle by implementing best practices in software development, configuration management, and documentation.
What You Bring to the Table:
5+ years of experience working with Smallworld PNI, EO, Core SW4/SW5, and associated modules (e.g., GSA, DM, MES, NRM, K8).
Strong hands-on skills with Magik, Java, VMDS, and Oracle database environments.
Proficiency in SQL and shell scripting for diagnostics and automation tasks.
Experience with the full installation and configuration lifecycle of Smallworld products and their dependencies.
Familiarity with system administration tasks and object-oriented programming principles.
Proven experience working on live systems, including the deployment of fixes and updates in production environments.
You should possess the ability to:
Read and analyze system logs and debug files for root cause identification.
Install OS patches, configure third-party software, and manage Citrix-integrated environments.
Collaborate with cross-functional teams and communicate effectively both verbally and in writing.
Utilize tools like MS Word, Excel, PowerPoint, and Outlook for documentation and reporting.
Maintain a structured, reliable, and analytical approach to problem-solving and system support.
Adapt quickly to evolving technology stacks and project requirements.
What We Bring to the Table:
A dynamic and technically advanced environment centered around Smallworld GIS technologies.
Opportunities to engage in end-to-end delivery of utility and telecom GIS solutions.
A collaborative team culture that supports knowledge sharing, mentorship, and professional growth.
Exposure to a variety of enterprise systems, integration methods, and cloud or hybrid environments.
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