Smart Metering Commercialisation Lead

Smart Metering Commercialisation Lead (37 hours per week, 12 Month Fixed Term Contract)

Location: Contractual base in Pearl House, Peterborough with hybrid working opportunities and occasional travel to Salvus House, Durham

Salary: £39,387 - £45,178 (pro-rata) plus a discretionary bonus potential of up to 8% of annual salary

Job Level: C

Reporting to: Head of Water Efficiency Services

We want our people to have a great work-life balance and support flexible working in terms of a hybrid model and varying start and finish times in some teams where possible. Please discuss this further with the hiring manager during your interview.

ABOUT US

Wave is a leading national business water retailer helping over 300,000 customers across the UK to benefit from the non-household water market. We’re dedicated to helping businesses lower water use, be more water efficient and reduce costs – all which helped us earn all which helped us proudly earn the Water Retailer of the Year award in 2021, reclaim the title in 2023. Most recently, we celebrate the win againin 2025, where the judges highlighted our commitment to social value and sustainability as well as our market-leading customer service. Our vision is to be the most customer-focused utility delivering value and efficiency in everything we do, making a positive difference to the environment and society.

The culture at Wave is like nowhere else. We’re committed to a happy, healthy place to work, and have a working environment which supports continuous learning and development, one where people can really flourish. Our people are at the centre of everything we do. Joining us means you’d be part of a team of over 300 people working flexibly across two UK based offices. You’ll find a real focus on employee wellbeing and some great benefits too. We expect great things from you and we give great things back.

WHAT’S IN IT FOR YOU?

Wealth

• Excellent pension scheme - we will double match your contribution, up to a maximum of 5% employee contribution and 10% from Wave


• Bonus potential


• Perkbox membership with a vast range of perks - high street savings (fashion retailers, supermarkets and restaurants), discounted cinema tickets, travel and holiday discounts and online fitness classes


• Income protection scheme


• Personal accident insurance


• 4x salary life assurance


• Free onsite parking

Time off

• 24 days holiday rising to 26 (plus bank holidays)


• A day off for your birthday


• Half a day on Christmas Eve and New Year’s Eve


• The option to buy holidays


• 1 day paid volunteering

Wellbeing

• Hybrid/Flexible working


• Healthcare cashback and treatment scheme


• Cycle to work scheme


• Annual conference and Christmas party


• 24/7 Employee Assistance Programme


• Free flu shots

Family Friendly

• Enhanced maternity and paternity pay


• Enhanced shared parental and adoption leave


• We care about you as an employee and have a range of resources available to both you and your family

THE ROLE IN A NUTSHELL

Wave’s Water Efficiency Services team is tasked with delivering a range of value adding and ancillary services to help Wave’s business customers reduce their water consumption and play their part to address water scarcity and adapt to climate change.

Smart meter installation programs are accelerating across the next 5 years, with smart meters expected to bring a raft of benefits to Wave’s business customers, including more accurate bills, alerts for signs of leakage (such as presence of continuous flow) and the ability to monitor water consumption to a far greater level of granularity.

As Smart Commercialisation Lead you’ll play a pivotal role in maximising the potential of smart meters, developing Wave’s approach to how granular consumption data will be made available and presented to customers.

If you’re an independent, commercially astute, self-starter with an eye for detail and passion for delivering an excellence experience for customers, then this could be the role for you.

Please note- this is a fixed term role on a 12 month basis.

WHAT WILL YOUR TYPICAL DAY LOOK LIKE?

• Proactively engaging with a range of internal and external stakeholders (including Wave employees, end customers and water wholesalers) to gather a range of requirements for a technical data presentment solution


• Undertaking market research to understand customer willingness to pay for granular data presentment


• Work with Wave Digital and Change teams to secure internal funding and support for the development of a means to share granular consumption data with customers


• Developing an end to end sales process for granular data working with Wave’s Legal and Marketing teams to develop robust set of terms and conditions and engaging external communications.


• Embed new sales process into Wave BAU via development and delivery of training materials

WHAT DO WE NEED FROM YOU?

Skills/ Experience

• Knowledge and understanding of the UK water industry and Non Household water market


• Knowledge and understanding of granular data presentment solutions


• Experience of managing of third parties (contractors)


• Fully IT literate and competent in the use of MS Office products, specifically Outlook, Word, Excel and PowerPoint


• Excellent written and verbal communication skills, comfort and experience in talking to a wide range of audiences over telephone and email communication


• Ability to build rapport with stakeholders via remote communication (phone/email)


• Self starter with ability to work independently


• Attention to detail


• Ability to work under pressure and to tight deadlines


• 5 GCSE’s (Grade C or above) or equivalent including Maths

Please refer to the essential criteria in the job description as this is what you will be shortlisted against.

Wave is committed to making a positive difference to the environment and society in which it operates. If you are excited to join a dynamic growing business which cares about its people, we would love to hear from you. 

BE YOURSELF – OUR DIFFERENCES MAKE US STRONGER

Wave is proud to be an inclusive employer and actively encourage applications from all backgrounds. We will take into consideration any adjustments or individual requirements at any stage of your recruitment journey. If you require any additional support related to menopause, neurodiversity, or any other reason, please do let us know by contacting [email protected].

Please ensure you attach your CV and a covering letter so we can get to know more about your skills and experience and why you are suitable for this role. We will not be able to consider applications without a covering letter.

Closing date: 4pm on 25 July 2025

Interviews are planned from 04 August 2025

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