Job Description: Start: ASAP Duration: TEMP TO PERM (6months as temp then will go to perm) Careermakers Recruitment are seeking an experienced customer care technician. The ideal candidate will have: * 1–2 years’ experience in the housebuilding industry * Excellent customer service and communication skills * Strong organisational and time management skills * High attention to detail and pride in quality workmanship * Ability to work independently and as part of a team * A driving licences and is comfortable driving around Key responsibilities * Attend to and complete customer repair requests to a high standard. * Manage workloads and update internal systems accordingly. * Coordinate appointments with customers, contractors, and suppliers. * Work closely with the Customer Care and Construction teams. * Identify opportunities to improve customer service and quality. * Support NHBC and Trustpilot targets, maintaining a 5-star customer experience. * Ensure customer issues are resolved efficiently and within agreed timescales. If you're interested apply now or contact us directly (phone number removed) (option 2) Only candidates based in UK and eligible to work in UK are allowed
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