Social Media Account Manager

At Splendid we care deeply and are passionate about inclusion at every level of our business. We believe that team diversity enriches our collaborative culture and our work for clients. We are keen to meet candidates from all backgrounds so please get in touch if your skills and experience match our job description. We are passionate about creating a diverse workforce and positively encourage applications from under-represented communities. If we can help you by making any adjustments to our application process, please do let our recruitment team know.

Splendid Communications is looking for an experienced Social & Digital Account Manager to join our busy social team, working across high‑profile consumer brands in the food and drink space.

In a world of fast scrolls and short attention spans, shouting louder isn’t a strategy. Real impact comes from knowing how to show up in the moments and conversations that matter to people.

At Splendid, we build earned-first ideas that connect with real people, in the places they spend time. We help brands shape stories that people share, that change perceptions, spark actions and drive results.

We believe the best brand-building happens when strategy, creativity and delivery are pulling in the same direction.

That’s why we created the COUNT framework. It keeps every idea culturally sharp, commercially wired and alive, well beyond the pitch deck.

Because conversations that count aren’t coincidental. They’re engineered for impact.

The successful individual will have the opportunity to make a huge impact working on high-profile food, drink, retail, lifestyle and consumer tech clients, and covering the full range of creative briefs from always-on activity to major campaigns.

Key Responsibilities

We’re looking for an experienced Social & Digital Account Manager to join Splendid’s fast‑paced social team, working across high‑profile consumer brands, including food, drink and travel

This is a varied, fast‑paced role for someone confident managing clients, leading campaigns, and delivering standout social content from strategy through to execution.

This role is perfect for someone who thrives in agency life, loves social content, and is confident leading clients, campaigns and teams from idea to delivery.

What you’ll do

• Be the day‑to‑day lead for clients, building trusted relationships and managing expectations
• Lead social campaigns from planning to execution, delivering standout content across platforms
• Oversee always‑on and campaign content, including shoots, events and live social
• Work closely with creative, production and influencer partners to bring ideas to life
• Manage timelines, budgets, reporting and evaluations with confidence
• Support, mentor and motivate junior team members
• Spot opportunities, manage risks and help accounts grow

• Proven experience managing social or digital accounts within an agency

• Strong understanding of social platforms, content creation and reporting
• Confident client communicator with excellent organisational skills
• Comfortable juggling multiple projects in a busy environment
• A collaborative team player with a proactive, solutions‑focused mindset

• Take breaks with 25 days of paid holiday a year, plus eight bank holidays. This rises by 1 day for each year of service to a maximum of 30 days 😊
• Celebrate your Birthday with an additional day off 🎂
• Christmas Close Down – we close our office between Christmas and New Year, so we give you 3 days extra days off for the festive period🎄
• Balance work and home life with our Hybrid working policy – working 2 days from home and 3 days a week in the office (Tuesday, Wednesday and Thursday) 💻
• Early 4.30 pm finish on Friday 🙌
• Headspace hour - 1 hour guaranteed meeting-free per day
• Sabbaticals - after 3 years’ service
• Work from anywhere - after 2 years’ service

At Splendid we care deeply and are passionate about inclusion at every level of our business. We believe that team diversity enriches our collaborative culture and our work for clients. We are keen to meet candidates from all backgrounds so please get in touch if your skills and experience match our job description. If we can help you by making any adjustments to our application process, please do let our recruitment team know.

Applications close Friday 13th March 2026.