Sole Charge Credit Controller

Job Title: Sole Charge Credit Controller
Location: Redditch, Worcestershire
Salary: Competitive, dependent on experience
Job Type: Full-time, Permanent or Temp to Perm

Our client is a well-established SME operating in the commercial hire sector, serving a wide range of clients across the region. With a strong reputation for reliability and customer service, they are looking to strengthen their finance team with the addition of an experienced Credit Controller.

The Role:
As their Sole Charge Credit Controller, you will take full ownership of the credit control function. This is a hands-on role focusing on the timely collection of payments and accurate allocation of incoming cash. You'll work closely with customers and internal stakeholders to resolve queries efficiently and maintain healthy cash flow.

Key Responsibilities:

• Proactively chase outstanding payments via phone, email, and letter
• Allocate incoming payments accurately against customer accounts
• Maintain and reconcile the aged debt report
• Build strong relationships with customers to resolve queries and disputes
• Monitor credit limits and assess new account applications
• Liaise with internal departments to ensure smooth resolution of billing issues
• Prepare reports for management on debtor performance

About You:

• Proven experience in credit control, ideally in a sole charge role
• Strong communication and negotiation skills
• Confident in handling difficult conversations and managing queries professionally
• Excellent organisational skills and attention to detail
• Good working knowledge of accounting software and Excel
• Self-motivated with the ability to work independently

What They Offer:

• A supportive and friendly working environment
• Autonomy in your role with the opportunity to make real impact
• Competitive salary and benefits package
• On-site parking and easily accessible location
• Early finish on a Friday