Solution Engineer - Integration Specialist

Our co-founders started Zip in 2020 to address this seemingly intractable problem with a purpose-built platform that provides a simple, consumer-grade user experience. Within just a few short years, Zip created the procurement orchestration category and developed the leading solution in this $50B+ TAM space. Today, leading companies like Instacart, Anthropic, Sephora, Discover, Reddit, and Lyft rely on Zip to manage billions of dollars in spend.

We're a fast-growing team that helped scale category-defining companies like Airbnb, Meta, Salesforce, Databricks, Apple, Google, and Ramp. With a $2.2 billion valuation and $370 million in funding from Y Combinator, BOND, DST Global, and CRV, we’re focused on developing cutting-edge technology, expanding into new global markets, and—above all–driving incredible value for our customers. Join us!

Your Role

As a Zip Solutions Engineer, you are the primary pre-sales technical point of contact for the Zip solution suite. Your role is to be a champion for Zip, helping our prospects understand how our application will deliver value to their organisation, and where Zip fits with their procurement and technical landscape. You are a partner in selling, fostering collaborative relationships with account executives and sales managers to drive deals to closure.

You are a trusted advisor to our prospective customers, giving them confidence that Zip can address their pain points, and helping translate their needs to our post-sales solutions consultants to ensure a successful deployment. You are a subject matter expert on our solution capabilities and our roadmap. You funnel customer feedback to influence our product development efforts and help our sales partners understand how our newly developed solutions or enhancements are most effectively communicated.

You will be an integral part of the success for both our customers and Sales Team by performing technical discovery qualification, delivering product demonstrations and Proof of Concepts, delivering technical workshops, and making architectural recommendations. As a hardworking technologist and customer advocate, you will connect the dots between the technical solution to the business outcomes for the customer.

You Will

• Actively contribute to Zip’s sales efforts across EMEA by supporting prospective customer-facing conversations, conducting discovery, demonstrating our solutions, handling questions, and overcoming objections

• Own responsibility for responding to customer questions, demos, RFx and questionnaires.

• Partner with the Sales team to deliver on our sales objectives

• Conduct technical discovery meetings to document, analyze, clarify business and technical requirements to support detailed solution proposal

• Validate and educate prospects on integration strategies that meet their business needs and capabilities of the platforms in scope

• Partner with the Post-Sales team to ensure a seamless transition from sale to onboarding

• Speak up and provide feedback to help us improve processes and products

Qualifications

• Strong solution selling skills - able to articulate the value of software solutions to customers, with messaging focused on how a solution addresses customers’ core pain points in a way that differentiates the solution

• Excellent presentation and composure abilities in front of all levels of technical and non-technical audiences

• A skillset to establish trust with clients, and the ability to influence key decision makers

• Excellent discovery skills - able to lead customers through focused conversations to uncover pain, value, and our path to sales success

• Experience using REST APIs for enterprise integration, ideally with ticketing, ERP, or CLM systems 

• Ability to travel as needed and to work flexible hours

• Self-starter and quickly able to grasp new technology

• At least 5 years of experience in a solution selling environment or in a similar role with transferable skills

• Live within commutable distance of our London office

Nice to Haves

• Familiarity with procurement and billing/AP space

Perks & Benefits

At Zip, we’re committed to providing our employees with everything they need to do their best work.

• 📈 Start-up equity

• 🦷 Full health, vision & dental coverage

• 🚍 Commuter benefit

• 🚠 Team building events & happy hours

• 🌴 Unlimited PTO

• 💻 Apple equipment plus home office budget

• 💸 401k plan

We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!