Solution Lead

Solution Lead (Defence)

Location: Hybrid (UK) – Attached to Hook/ Solihull/ London with flexibility to travel to Hook.

Type: Permanent – Full Time
Salary - Competetive + Bonus, Company Car, Pension, Private Medical Insurance

We’re looking for a Solution Lead to help shape and win some of the most unique and complex programmes in the UK defence sector.

It is a role for someone who can design whole-service delivery models end-to-end, integrating people, processes, assets, technology, facilities, training, supply chain partners and commercial structures into cohesive, efficient and deliverable solutions.

You’ll work closely with the Bid Director, Commercial Lead and Growth Director to develop innovative, costed solutions that align to customer needs, and collaborate with SMEs across defence, logistics, training and asset management to bring them to life.

If you’re motivated by solving real-world delivery challenges, thrive in a bid environment, and want to help form winning solutions that make a tangible impact for military personnel and defence operations - this is your move.

What You’ll Be Doing

• Develop end-to-end delivery solutions for competitive bids and transformation programmes.


• Understanding customers’ objectives, operational drivers and challenges.


• Lead cross-functional workstreams, aligning operations, commercial, technical and delivery inputs into a single coherent solution.


• Design scalable models using the right blend of workforce, training, assets, technology, process and supply chain capability.


• Shape costs with commercial teams, ensuring pricing aligns with customer affordability.


• Work with bid writers to translate complex ideas into a compelling bid narrative.


• Identify risks, assumptions, opportunities and mitigations across solution components.


• Support transition and transformation planning and offer insight to active contracts where required.

What You Bring

We’d love to hear from you if you have:

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  • Experience developing or contributing to complex delivery solutions - preferably in defence
  
  
  • Ability to integrate people, capability, assets and process into deliverable models
  
  
  • Strong stakeholder influence - internal, client-side and technical
  
  
  • Skilled in shaping solutions collaboratively with SMEs and operational teams
  
  
  • High-quality communication - able to turn complexity into clarity
    
    
  
  
  
  

Highly Valuable

• 
  
  
  
  • Experience with designing defence training solutions
  
  
  • Bid or competitive tendering exposure
  
  
  • Understanding of defence capability domains (Land, Maritime, Air)
  
  
  • MRO/asset management/maintenance programme experience
  
  
  • Programme or architecture qualifications (MSP, ITIL, TOGAF, etc.)
  
  
  
  

Why Join Us?

• Work on flagship defence programmes with national impact


• Shape solutions that meaningfully enhance capability and readiness


• Collaborate with senior leaders and technical specialists across Serco and the wider sector


• Career development in a growing defence solutions function


• Be part of a team where no two solutions are the same
  
  

What we offer

• Company car


• Private healthcare


• Bonus scheme: 5% on target / 10% for exceeding targets


• Flexible working


• 6% employer pension contribution


• Employee Assistance Programme


• Clear and supported routes for career progression
  
  

Ready to build solutions that matter?

Apply now and help us design the future of defence capability.

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.
 

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.