Solutions Analyst

Are you an analytical problem-solver with experience supporting complex automated warehouse systems?

Do you enjoy turning operational data into meaningful insights and helping customers maximise the performance of their automation solutions?

As a Solutions Analyst, you will provide expert support for a state-of-the-art automated warehouse operation, using system analysis and continuous improvement techniques to enhance performance, productivity, and operational efficiency.

Why join us as a Solutions Analyst?

* Career development opportunities

* Become a member of an Employee-owned Trust

* Cycle to Work scheme

* Option to buy additional leave

* Option to join Private Medical Insurance

What you will be doing as a Solutions Analyst?

* Optimising automation system performance for the customer

* Providing real-time analysis and tuning of automated systems

* Monitoring KPIs and producing operational performance reports

* Supporting continuous improvement initiatives

* Advising on pick face and order planning

* Managing software issues through to resolution

* Coordinating third-party suppliers and support teams

* Supporting root cause analysis and system improvements

* Acting as the interface between the customer and Logistex technical teams

What do we need from you?

* HNC or equivalent in a software or IT-related discipline

* Experience with networking and server hardware

* Coding knowledge in C++, Java or similar languages

* Data analysis and reporting experience

* Knowledge of Jira and ITIL principles

* Excellent problem-solving and communication skills

* Customer-facing experience

* Ability to work independently and within a team

Do not delay! Make your application today
Only candidates based in UK and eligible to work in UK are allowed