Solutions Coordinator

A dynamic and forward-thinking technology business is looking for a highly organised Solutions Coordinator to join their collaborative and fast-paced commercial team. Known for delivering expert solutions to growing businesses across the UK, they pride themselves on providing a personalised, people-first experience for their clients.

This hybrid role combines structured sales support with light-touch marketing coordination, giving the right candidate a chance to play a meaningful part in the customer journey, from first engagement through to onboarding and growth.

What’s in it for you?

Join a people-first, values-led business in a genuinely supportive environment. Hybrid and flexible working with modern offices based in Norwich. 25 days holiday (plus buy/sell scheme and birthday leave). Private medical insurance, enhanced maternity pay, and other wellbeing benefits. Access to structured training, career development pathways and industry learning tools. Be part of a team recently recognised as one of the best employers to work for in the UK.

The day to day

• Provide organised, proactive administrative support to both Sales and Marketing teams
• Track and follow up on sales opportunities and proposals
• Maintain clear and regular client communication, ensuring satisfaction and trust
• Help prepare tailored content and marketing materials based on Account Manager input
• Coordinate internal and external meetings, agendas, and actions
• Ensure accurate handover of new client information for onboarding
• Maintain and update internal systems, CRM data, and knowledge bases
• Occasionally attend client meetings or industry networking events with Account Managers

You will have/be

• Minimum 2 years’ experience in an administration or customer service role
• Excellent communication and interpersonal skills
• Strong attention to detail and a naturally structured working style
• Enthusiasm for supporting a high-performing team and delivering real client value
• Professional, confident telephone manner
• Tech or IT industry experience is helpful but not essential

How to apply

To hear more details about this fantastic opportunity please email your CV to Becky Headden - Co-founder at rthirteen recruitment. If you don’t hear from us within 5 working days upon initial submittal of your CV, please assume you have been unsuccessful.