Solutions Engineer II

🚀 Solutions Engineer II

📍 Cirencester, Gloucestershire | 🕒 Full-time | 📅 Starting ASAP

With over 20 years of making the complex simple, Kubus enhances customers experiences by simplifying complex IT solutions, delivered through our managed expertise, leading vendor partnerships and global logistics capability. 

Our people are at the centre of our community, building strong relationships and supporting one another, creating an environment where everyone can thrive. At Kubus, we recognise a collaborative working environment encourages greater outcomes and a positive experience for our customers, partners and wider community.

👥Our Values:

• Passion - putting customers, partners and vendors first, delivering solutions at pace, and being passionate about driving change.


• Agile - Embracing flexibility, remaining open to change, and adapting quickly to meet customer and market needs. 


• Community - Building strong relationships, supporting one another, and creating an environment where everyone can thrive. 


• Expert - Commitment to curiosity and excellence, constantly pushing boundaries, sharing knowledge and delivering value.

🏢The Role:

The successful candidate will act as a technical resource to deliver and support solutions and services for customers based on the Juniper, Aruba, Cisco, Dell, HPE, Pure, Verkada, networking, compute, and storage portfolio of products.

🔧 What You’ll Be Doing:

DELIVER

• Install, configure, commission, and test solutions at customer’s premises.


• To support customers wherever they are based in the world to deliver programmes of work, often for prolonged periods of time.


• Liaise with customer representatives and third-party organisations to coordinate delivery.


• Take on any role as required within the Delivery function, whether: Support Desk, TechOps, Warehouse, basic Project Management, Professional Services, Managed Services, Consultancy, and any other function as appropriate.


• Work with and when required, lead, other engineers in delivery teams at customer sites and on projects.


• Mentor and coach junior engineers.


• Complete all project and delivery documentation, tickets, and systems updates.


• Work with project managers and other delivery leadership in the preparation and planning of delivery.


• Deliver projects to our customers

TECHNICAL CERTIFICATION

• Maintain all current and future industry and vendor certifications and ensure they remain active


• Complete vendor led and self-study learning to complete certifications as required by the business


• Identify potential training courses that will be of benefit to the individual and the business

PROFESSIONAL & MANAGED SERVICES

• Attend customer site to deliver solutions and services


• Ownership of assigned customer projects


• Produce high quality customer documentation

CONDUCT

• Professionally representing the Company whilst at external meetings, visits and when meeting customers as per the Kubus Code of Conduct


• Always Adhere to Company policy and work in line with the Company Quality Management System


• To adhere to the Company's ISO 9001 & 27001 standards

🎯 What We’re Looking For:

• An experience hands-on delivery technologist, particularly in leading brand networking, and other information infrastructure equipment and systems.


• Happy to travel nationally and internationally for prolonged periods of time.


• Valid UK passport with no constraints on travel.


• Strong pragmatic problem solving skills.


• Understanding of vendor technologies from HPE, Dell, Pure, Juniper, Aruba and other infrastructure vendors.


• Experience in cable and dress within a rack.


• JNCIA, CCNA or equivalent networking certifications for Aruba, Juniper, Cisco.


• Self-sufficient strong grasp of networking concepts for IP addressing, vlans, wireless configurations.


• Preferred understanding of orchestration and management platforms such as Juniper Apstra


• Ability to develop and maintain relationships with peers throughout the business and with customer contacts


• Hands on experience with CLI and/or orchestration platforms


• Strong communication skills, a ‘can-do’ attitude and a self-starting ethos


• A desire to win, meet and exceed targets, and a personality that will inspire trusted long-term relationships with colleagues and Customers alike


• Ability to manage multiple tasks/issues/projects concurrently and adjust as priorities change


• Strong work ethic and ability to take initiative


• Proven experience in working efficiently and meeting tight deadlines


• Organised and meticulous, with a high level of attention to detail


• Positive contributions to the organisation beyond the scope of normal responsibilities

🏆What you’ll get:

• Competitive salary & bonus scheme


• Private healthcare & healthcare cash plan


• Pension contributions above minimum requirement (matched up to 7%)


• 25 days holiday + bank holidays upon starting, increasing by a day each year to a maximum of 30 days


• Salary sacrifice electric vehicle scheme


• Enhanced parental leave


• Technology scheme


• Cycle to work scheme


• Reward & recognition portal – including discounts/cashback at hundreds of retailers

This is an amazing opportunity to join our Solutions Team during an exciting period of growth at Kubus!

📍 Based at: Wellington House, Cotswold Business Park, Cirencester, GL7 6BQ
📞 +44 (0) 1285 771 600 | 🌐 kubus.com