About KYN KYN is a brand-new care home company focused on offering an elevated approach to care: Individualised journeys built around the needs and interests of our residents in beautiful surroundings with life-enriching practices.
KYN HURLINGHAM is our second home which opened in 2024. It’s a 32-bedroom home offering each resident an elegant and comfortable bedroom, communal areas for dining and reclining. We have a further two care homes in development in London.
We are passionate about our people; we seek out those who have a true vocation for care or hospitality.
About the opportunity
As a BANK Spa Therapist, you will be responsible for:
To support the Life Enrichment and Wellbeing Lead in creating a warm and welcoming atmosphere and consistently delivering an exceptional spa experience/treatment for our residents
To deliver a variety of spa services (e.g. manicures, pedicures, massages, and facials) to a high standard
To support the Life Enrichment and Wellbeing Lead/Life Enrichment and Wellbeing Co-ordinators in the implementation of a whole home approach to the provision of meaningful occupation for all residents, taking a proactive attitude towards the engagement of all residents at all times
To support residents with a range of diagnoses, including dementia and delivering spa treatments for residents who are cared for in bed
To welcome, assist and handle residents’ queries and questions in a friendly, prompt, and professional manner
To provide recommendations and advice to our residents on treatments and products, including additional services such as holistic heath
To ensure high standards of cleanliness and best practices are always maintained and that health and safety compliance and procedures are adhered to
To have excellent communication skills, to have product and service knowledge to effectively provide wellness solutions to meet the needs of our residents
To care for equipment and use appropriate amounts of product to assist with cost controls
To schedule hairdresser appointments and liaise with relevant third parties
To be flexible with your schedule, supporting the needs of the spa and Life Enrichment Team
To support the team in leading life enriching activities and delivering hospitality services when needed
To work effectively and efficiently without direct supervision
To create a nurturing environment where our residents and their family members feel loved, happy, safe and secure
To work as part of a team and communicate with other departments to ensure excellent quality and service
To perform prep work and restock as required
To undertake any administration and reception duties as requested, including liaising with residents and families to book spa treatments
To attend training when required
To be fully aware of and comply with rules and regulations
To act as brand ambassador who demonstrates and leads the KYN values
About you
You will have experience of working within a beauty therapy venue
You will have NVQ Level 2 or 3 qualification in Beauty Therapy
You will be a professional, who understands the importance of delivering and maintaining high standards – keeping a safe, clean, and compliant environment
You will have strong communication skills, a corporative and polite manner, and an eye for detail
You will be trustworthy, caring, adaptable, friendly, and patient and continuingly striving for excellence
About our commitment to you
Complimentary meals, hot drinks, and snacks throughout your shift
Access to the best-in-class equipment and technology
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