Spanish & Italian Speaker Customer Service Advisor

Job Title: Spanish & Italian speaking Customer Service Advisor

Location: Nottingham

Salary: £24,000 per annum

Contract: Full-time (37.5 hours, Monday to Friday)

Are you fluent in Spanish and Italian and are passionate about delivering excellent customer service? Our international client is looking for a Spanish & Italian speaking Customer Service Advisor to join their team in Nottingham. This is a fantastic opportunity to be part of a global, customer-focused company with iconic products and a strong international presence.

What you’ll be doing:

• Provide first-class support to online customers across phone, email, and digital channels
• Handle queries related to orders, returns, and refunds with accuracy and professionalism
• Share product knowledge to help customers make informed choices and enjoy a seamless shopping experience
• Collaborate with internal teams to resolve customer issues and improve processes

What we’re looking for:

• Native or fluent level of Italian and Spanish, alongside strong English skills
• Previous experience in customer service, ideally within eCommerce or retail
• Excellent communication skills, both written and spoken
• Strong attention to detail, problem-solving ability, and a team-player mindset
• Confident using IT systems

In return, you’ll receive:

• An annual salary of £24,000 per annum
• Discounts on globally recognised brands
• A diverse and inclusive workplace with colleagues from around the world
• Opportunities for personal and career development within a global organisation
• And more!

How to apply:

If interested, please apply either directly or send your CV directly to Aylin at to find out more!

Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission.

We aim to respond promptly to your application - however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client’s requirements.