Spanish Speaking Customer Support Technician

Spanish Speaking Customer Support Technician

Milton Keynes

Up to £35k
This is a new role within the Customer Support team; this is a full-time, hybrid role working 3d/w from the Milton Keynes office, with 2d/w working remotely.
As a Customer Support Technician, you will take a hands-on role in providing support for customers ahead of, during and after the installation of new projects, replacements, and changes. The role also involves training customers and preparing equipment for dispatch for new projects and replacements.
Ideal candidates will have experience of working with the condition monitoring technology, and as well as being fluent in English, you should speak Spanish and/or German as an additional language.
An occasional requirement for national and international travel, primarily to meet customers and support product deployment.
Relevant Knowledge & Experience
Essential :

Demonstrable experience of customer service in an engineering, or technical environment

Excellent customer relations skills

Fluent in English and Spanish
Desirable :

Good ability with Excel, and other Office apps

German, Italian

Understanding of IP Networking

Site experience in Rail and/or Construction is preferred
Benefits :

25 Days Holiday + 8 Bank Holidays

Pension Scheme

Life Assurance

Private Healthcare & Cash Plan

Cycle to Work Scheme

Tech Scheme - similar to the Cycle to Work scheme

Learning & Development

Volunteer Time Off

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