Job Description - Sr Analyst, Compliance Investigations
PPUK is seeking an experienced Financial Crime consultant to support the MLRO team across high-risk and complex investigations, alongside key project and BAU activity. The role will primarily support the Customer Risk Assessment (CRA) Quality Assurance programme and related remediation, while conducting in-depth reviews of high-risk customer activity in line with PayPal's policy, regulatory and legal obligations. The role requires strong analytical judgement, the ability to assess complex customer profiles and large data sets, and clear documentation of investigative decisions, working closely with first- and second-line teams to improve risk outcomes and procedural alignment. Essential Responsibilities: Applying analytic techniques to complex information sets to make logical and effectively supported recommendations on cases for reporting. Such investigation decisions are critical to PayPal's fiduciary responsibility under the Bank Secrecy Act (Anti-Money Laundering rules) to effectively monitor customer's activities regarding detecting and reporting suspicious activity Assessment of customer profiles and large amounts of data to ensure normal and expected activity, including Acceptable Use Policy adherence and Know Your Customer efforts Documenting complex findings in a clear narrative style format, in the manual and automated process case management system and prepare reports to management as required Regularly exercise good judgment and in making decisions or recommendations in relation to multiple complex case investigations While other members of the team have a broad mandate when it comes to investigations, this role is specifically focused on High-Risk and complex. Analysis of trends within the use of Crypto on the PayPal platform to find potential methods of abuse and ensure our detections are working properly. Assessment of customer profiles and large amounts of data to ensure normal and expected activity, including Acceptable Use Policy adherence and Know Your Customer efforts Leveraging internal data as well as various open-source research platforms to investigate potentially illicit activities and support investigative decisions Documenting findings in narrative style format, in the manual and automated process case management system and prepare reports to management as required Regularly exercise good judgment and in making decisions or recommendations in relation to case investigations Minimum Qualifications: 3+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience.
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