Sr Ops Specialist, Bus Mgmt (Operations) - Executive Director

We are hiring an Executive Director to lead the Global Regulatory New Client New Business team that supports private side business lines from Glasgow.

The position reports into the Global Head of Client Implementation.

Role Description & Responsibilities
> Manage a global team, which includes providing active coaching, conducting regular career conversations, supporting employees' career development aspirations, ensuring team members are equipped with appropriate functional and professional skills to perform the jobs.
> Partners directly with their senior BU and Technology stakeholders and define the future state and execution strategy of their respective area/group. Institutes and manages controls within their respective area and mitigates operational risk.
> Runs the operation as a business taking into account client service needs, cost-effectiveness and value add.
> Manages and owns the budget for their group, and is accountable for the effective delivery of services within budget
> Actively manage team's performance; this includes reviewing onboarding performance relative to business expectations, address issues, anticipate resourcing impact and prioritize support for BAU and future regulatory programs.
> Performs supervisory functions; this includes implementing quality and control governance in the team, review quality results, identify gaps and address accordingly with an aim of improving the team's data and process quality.
> Establish effective working relationships with Compliance, Global Financial Crimes, Business units, Risk, Audit, and Technology.
> Serve as the point of escalation for the team in handling complicated client cases or other operational matters by facing off business and compliance.
> Manage audits and reviews, including internal audit, external regulatory inquiries, external audit and internal compliance testing.
> Facilitate continuous process improvement and innovation to drive simplification and reduce onboarding cycle time across all support regulations.
> Work with Change the Bank and Technology Teams and explore strategic development and execute changes that enhance operational efficiency and reduce operational risk in the process.
> Work with Regulatory Interpretation & Operations Advisory, Compliance and Global Financial Crimes in view of changes in regulations and standards. Understand the requirement, define and execute operational process and control, including roles & responsibilities between key groups. SKILLS &

Experience Required;
> 16+ years of experience with strong subject matter expertise with financial institutions in operations, change management, and/or technology.
> 10 years+ team and people management experience of remote processing teams in a financial institution
> Understanding of financial services regulatory environment, including but not limited to KYC, MIFID, EMIR, Dodd Frank, FINFRA regulations that impact traded markets and investment banking businesses.
> Adept at embracing changes and converting them into opportunities for the group.
> Strong Organizational and project management skills with demonstrated ability to mange expectations and deliver on commitments.
> Strong executive present with ability to engage / build relationship with senior leaders and influence outcomes.
> Ability to manage pressure and stressful business demands.

Other Qualification;
> Good to have AML/Sanctions Credential, ACAMS, CFE or CRCM designation.
> Leadership experience in a captive of International Banks will be advantageous.
> Demonstrate a high degree of reliability, integrity, and trustworthiness in all areas.
> A seasoned, relationship-driven executive who will have the style and sensitivity to work with a highly complex business environment. Multiculture sensitivity a must.
> Consultative in approach, understanding and anticipating business needs and proactively delivering solutions.

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years.  Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices​ into your browser.

Certified Persons Regulatory Requirements:
If this role is deemed a Certified role and may require the role holder to hold mandatory regulatory qualifications or the minimum qualifications to meet internal company benchmarks.

Flexible work statement
Interested in flexible working opportunities? Morgan Stanley empowers employees to have greater freedom of choice through flexible working arrangements. Speak to our recruitment team to find out more.

Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.