Stock Controller

Company : Japan House London

Job Description - Stock Controller

As Stock Controller you will be responsible for maintaining physical stock and inventory records, including receiving deliveries, unpacking and auditing the delivery, applying barcodes, conducting cyclical counts and create inventory reports and ensuring efficient storage of stock and management of stock rooms. Ultimately, you will contribute to increasing profitability and sales by maintaining stock records and increased accessibility of quality products.

Physical Stock Management

Ensure that all physical stock is cared for and monitored during its journey from source to sale
Improve the stock control via well organised stock areas and accurate and up tp date stock records
Receive, unpack and check all deliveries and register stock
Inform the Merchandising Team of discrepancies, breakages or shortages for incoming stock
Enable sales by ensuring that product is correctly labelled and easily accessed and found
Provide up to date product and stock information for the REA team enabling them to confidently engage with customers and complete sales both physical and online
Organises and optimises the stock areas with carefully labelled shelves enabling easy access to products
Ensures that all products in stock have correct barcodes neatly applied
Responsible for the security of stock, working with the Retail Team and Security Team
Carry out regular cyclical counts and updates stock; reporting discrepancies to Finance Team and Retail managers and propose actions to reduce discrepancies
Liaise with Retail Services Manager on the execution of the end of year stocktake
Manage stock to ensure that any stock taken for exhibition, windows, press or marketing purposes continues to be monitored and returned and accounted for via correct procedures

Inventory Record Maintenance & Product Information

Monitors all stock systems to ensure accuracy
Updates to stock systems as appropriate recording and investigating any shortfalls
Register new product information onto the retail system to be ready sold in The Shop and online
Work with REA team and process loss reports in a timely manner and keep inventory data correct, highlighting any issues to Merchandising Team
Prepare inventory report for the beginning and end of each month
Managing relationship with external storage provider, arranging regular incoming/outgoing stocks, and updating inventory records

Risk Management

As an employee of Japan H.L. Limited, Under Section 7 of the Health and Safety at Work etc.  Act 1974 you are responsible for your personal safety and that of your colleagues, including others who may be affected by the Companies activities. Additionally, you must also co-operate with the Company to enable it to discharge its own responsibilities successfully

KEY RELATIONSHIPS

Internal

Merchandising Team
Retail Experience Team
Retail Services Manager
Retail Marketing Team
Finance Team
Operations Team
Other members of the Japan House London team

External

Japan House’s contracted merchandiser (based in Japan), as well as other product suppliers, makers, producers, and craftspeople.
Third-party contractors for Security
Other external service providers

2+ years of experience of working as a stock controller in high-end retail industry
Experience of using an inventory management system
High business standard English language skills are essential
Other language skills, including Japanese, are advantageous
Good working level of MS Office suite including a good working level of Excel
Ability to multi-task and prioritize work
Excellent attention to detail
Excellent time management skills
An understanding of Japan or Japanese cultures and history would be an advantage
Support the culture of service excellence, both internally and externally

Most duties will be carried out in Japan House London back of house spaces
The role will involve moving physical stock and products
Standard hours are 8 per day
Rolling rota will include weekends and evenings
Additional after-hours project and event-related work occasionally be required

We are an accredited Living Wage Employer committing to raising hourly rates of pay in line with the London Living Wage
Generous holiday allowance – full-time allowance is up to 36 days per year inclusive of public and bank holidays
Group life insurance scheme for all staff
Remote GP app - including access to a GP, physiotherapy and mental health support
Cycle to work scheme
Employee discount for the Japan House Shop and Stand
Discount platform for high street shops
Access to perks and discounts local to Kensington High Street, London
Personal learning budget to spend on personal development (after 3 months’ service)

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Stock Controller

Job Description - Stock Controller

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