Store Manager

Are you a results-driven professional with a passion for outstanding customer service? Do you have a passion for building relationships and enjoy a fast-paced trade store environment?

Salary: Basic £26,166.00 + Generous Bonuses
Contract: Full-Time (42.5 hours/week)

Our client is opening a new store in Inverness and you'll be responsible for assisting with the store set up and helping to establish relationships with local businesses in the area.

• Deliver exceptional customer service and be the go-to expert in the store.
• Manage daily store operations and ensure smooth functionality.
• Handle inventory management efficiently.
• Process orders, payments, and inventory management.
• Make calls to existing and potential customers.
• Assist customers with queries, product demonstrations, and upselling.
• Build strong, trust-based relationships with customers.
• Work independently to drive store success.
• Be motivated to bring in sales and make a real impact.
• Manage cash handling, payments, and register reconciliations.
• Engage in promotional events and collaborate on marketing strategies.

• Flexibility: A proactive, driven individual with a "can-do" attitude.
• Experience: Background in retail, customer service, or warehouse operations.
• Skills: Excellent communication, attention to detail, and IT proficiency.
• Numeracy & Literacy: Strong skills in math and English.
• A quick learner who thrives in a team-oriented environment.

Most importantly, we’re looking for someone passionate about delivering top-tier service and excited to work in a collaborative, customer-first setting.

We offer:

• Holidays: 23 days, increasing to 28 with service.
• Benefits: Healthcare cash plan, Employee Assistance Programme, Cycle to Work scheme.
• Work-Life Balance: Monday to Friday, no weekends or bank holidays.
• Career Growth: Access to comprehensive training and development opportunities.