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Store Manager

Job Description - Store Manager

The Community You’ll Join

At Alpkit, we’re not just outdoor gear specialists, we’re a passionate community of doers, makers, bikers, runners, swimmers, climbers, and campers. Our Keswick store sits at the heart of the Lake District you’ll join a close-knit team supporting events, welcoming customers with real stories and advice, and working with community initiatives and sustainability projects.

The Difference You’ll Make

You won’t just run a store, you’ll make a real impact by:

- Leading and motivating your team to deliver outstanding customer service

- Making the store a welcoming place for every kind of adventurer

- Supporting local events and promoting sustainability initiatives

- Hitting sales goals, while keeping the Alpkit ethos alive

- Bringing customers closer to their passions through honest advice and great gear

A Typical Day

No two days are the same, but here’s a glimpse:

- Opening up, prepping the team, and checking the day’s priorities

- Welcoming customers, advising on kit, sharing trail recommendations, and ringing through sales

- Organising stock and making the store look its best

- Hosting local events, meetups or School of Adventure sessions

- Wrapping up the day with a tidy shop, happy team, and money in the till!

Your Expertise

You’ve got: - Previous experience managing or supervising a retail store

- A solid track record in motivating teams and achieving targets

- A people-first approach: you're confident, approachable and supportive

- The ability to adapt, problem-solve and keep cool in a fast-paced environment

What You’ll Bring

- Energy, positivity and a proactive mindset - A natural enthusiasm for outdoor life be it trail running, wild swimming, climbing, hiking or biking

- A customer focused attitude with a belief in giving real advice, not just selling - A desire to grow the store’s role in the local outdoor community

Perks of the Job

-Significant discount for you, your family and friends

-Wellbeing initiatives such as paid 'give back’ days, green commute and access to an EAP, wellbeing days on top of your annual leave

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