Store Manager

Store Manager - New Store!

Location: Bath

A fantastic opportunity has arisen for a passionate and experienced Store Manager to lead the launch of a brand-new store on New Bond Street in the heart of Bath, Somerset.

Join a truly exceptional brand rooted in British craftsmanship, where every product is meticulously hand-crafted by skilled artisans in England. This is a chance to take ownership of an exciting store opening, build a high-performing team, and deliver an elevated retail experience that reflects the heritage and quality of the brand.

Responsibilities

• Provide excellent service levels in store and ensure this is delivered by every member of staff

• Set and understand store targets and strive to exceed on each week and month

• Manage the team to keep a high performance through individual and store sales

• Support and challenge the team to keep building customer relations and deliver perfect service

• Communicate targets and key information to the team, delivering to all staff through daily briefs and updates

• Inspire teamwork and motivate staff to ensure good morale

• Lead by example, ensuring the team are brand ambassadors

• Complete store reports and provide an in-depth analysis of sales and customers

• Identify key lines and use VM guides to ensure maximised sales opportunities

• Maintain high standards on the floor at all times

• Deal with customer enquiries and complaints in a timely and professional manner, at all times endeavouring to retain loyalty

Requirements

• Effective leadership and the ability to motivate others

• Plan and prioritise workloads

• Shrewd business sense and a well-developed commercial awareness

• A desire to work as part of a team to generate fresh and innovative ideas

• Understanding of basic IT, tech and manual equipment

• Be a brand Ambassador

• Strong leadership skills

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