Store Manager

Join ProCook as our new Store Manager, and lead the launch of our brand‑new One Change - St Pauls store in London.

Are you an inspiring leader with a passion for great food, great products, and exceptional customer experiences? ProCook is looking for an experienced Store Manager to bring energy, expertise, and leadership to our newest store opening in High Wycombe.

This is an exciting opportunity to shape a brand‑new team, build a positive culture from day one, and deliver the outstanding retail experience ProCook is known for.

As Store Manager, you’ll lead your team to deliver exceptional customer service while driving commercial performance and ensuring smooth day‑to‑day operations. Your leadership will be key in creating a motivated, high‑performing team and achieving strong results in a brand‑new location.

This full-time role requires 40 hours per week, working 5 days out of 7 on a rota basis, including weekends. The schedule consists of one full weekend off, one weekend on, one Saturday off, and one Sunday off within a 4-week cycle.

As part of your onboarding, you’ll complete mandatory training including two days at our Head Office in Gloucester and four to eight weeks at one of our training stores. The timing and order of this training may vary.

Key Responsibilities

• Lead and develop your team to deliver exceptional customer service and a welcoming store environment.
• Drive sales performance through effective product presentation, promotions, and commercial decision‑making.
• Oversee daily store operations including stock management, merchandising standards, and compliance.
• Analyse store performance and implement strategies to maximise results.
• Create a positive, collaborative culture where your team can grow, develop, and succeed.

Ideal Candidate Profile:

• Proven experience in retail management, preferably in kitchenware or related sectors.
• Strong leadership and team management skills.
• Excellent communication and customer service skills.
• Analytical mindset with ability to use sales data effectively.
• Passion for cooking and knowledge of kitchenware products is a plus.
• Flexible availability to work weekends and holidays as required.

Why You'll Love Working at ProCook:

• Salary is between £32,500 - £37,000 per annum depending on experience
• A delightful welcome bag awaits you, filled with our fantastic products for you to explore (worth £69).
• Bonus based on sales targets.
• Be part of a fast-growing company.
• Enhanced Maternity, Paternity and Adoption Leave.
• Generous colleague discount - 40% + 5 friends and family discount cards of 30%.
• 2 x Annual paid volunteering days.
• Employee Assistance Programme.
• Friends and Family Referral Scheme.
• 6.6 weeks per holiday year, including Bank Holidays
• Learning & Development opportunities.
• Bike to Work scheme.

We Welcome Everyone

At ProCook we are committed to diversity and inclusion, and we welcome applications from people of all abilities.

If you require any reasonable adjustments to support you through the application or interview process, please let us know. We’re committed to making our recruitment process as inclusive and accessible as possible.

About ProCook’s Sustainability Commitment:

At ProCook, sustainability is at the heart of what we do. 

As a certified B Corporation, we strive to balance profit with purpose, focusing on reducing waste, and ensuring ethical business practices. 

By joining our team, you will contribute to our efforts in creating a positive impact on the planet.