Store Manager

Luxury Jewellery Store Manager – Salisbury

Location: Salisbury, Wiltshire
Salary: DOE + Annual Performance-Related Pay (APRP)
Hours: Full-time (37.1 hrs/week, 5 days)

Benefits & Opportunities

* Competitive salary + APRP

* Full JET (Jewellery Education Training) – industry-recognised qualification

* 29 days annual holiday (including bank holidays)

* Workplace pension

* Supportive, friendly team environment with career development and progression

About Us

We are an award-winning luxury jewellery retailer with multiple stores across the South of England. Known for exceptional customer service, high-end craftsmanship, and premium jewellery, we provide a professional and supportive environment where your career can grow.

The Role

We are seeking a Luxury Jewellery Store Manager to lead our Salisbury store. This hands-on role is ideal for someone with experience in luxury jewellery, premium retail, or boutique fashion, who thrives in a fast-paced, customer-focused environment.

You will:

* Lead a talented team of 6

* Drive store performance and sales growth

* Deliver an exceptional customer experience

Key Responsibilities

* Lead, motivate, and develop your team, including recruitment, onboarding, training, and performance reviews

* Build a positive, high-performing team culture

* Drive sales, exceed targets, monitor KPIs, and identify opportunities to increase revenue

* Oversee stock control, cash handling, and daily store operations

* Maintain high visual merchandising and store standards

* Deliver personalised, exceptional customer service and build long-term client relationships

* Manage enquiries, orders, and complaints efficiently

* Plan staff rotas based on trading patterns

* Maintain customer records and report performance to senior management

* Ensure compliance with health and safety regulations

About You

* Experience as a Store Manager, Retail Manager, or Assistant Manager

* Background in luxury jewellery, premium retail, or boutique fashion preferred

* Strong leadership and people management skills

* Commercially driven, with focus on sales growth and profitability

* Organised, proactive, hands-on, with excellent communication skills

Technical Skills:

* Microsoft Office, POS/till systems, stock management systems, Bransom software (desirable)

Working Hours

* Monday – Saturday: 9:15am – 5:10pm

* Some Sundays in December: 9:45am – 4:10pm

* Fixed days off: Sunday & Monday

Apply Now

If you are an experienced Luxury Jewellery Store Manager ready to lead a high-performing team in a premium retail environment, we want to hear from you. Apply today with your CV and take the next step in your luxury retail career
Only candidates based in UK and eligible to work in UK are allowed