Store Manager - Mayfair

An exciting opportunity has arisen for a Store Manager

to join our retail team here at L inda Farrow . We are currently seeking a full-time candidate for our Mayfair Flagship Boutique.

Our Business

Established in 1970, the Linda Farrow brand of luxury eyewear rose quickly to acclaim. Originally a fashion designer herself, Linda Farrow was one of the first to treat sunglasses as fashion, her finger always on the pulse of the times. A tireless experimenter, Farrow pioneered many of the shapes and styles that remain relevant today.

After a twenty-year hiatus, the brand was revived in 2003 by Farrow’s son Simon following the discovery of a vast archive of vintage sunglasses in the family’s London warehouse. Today, operating under the original Linda Farrow name, the brand is renowned for collaborating with some of the world’s most acclaimed designers, constantly bringing a new perspective to the brand.

About The Role

Continually drive to achieve and exceed sales plan and KPIs

Recruit, train and continually develop the team: living the Linda Farrow culture and bringing it to life as an example to your team.

Continually identify and proactively seek sales, brand opportunities and traffic driving opportunities

Drive conversion within your store by offering best in class luxury service and product knowledge throughout the entire customer journey, from first purchase through to aftersales.

Strategically manage your client base. Drive acquisition of new clients and retain clients through an engaging, personable brand experience

Accountable for your stores P&L, manage wages and controllable costs to deliver a healthy contribution

Manage and accountable for inventory

Manage and accountable for all operating guidelines being executed; e.g. cash controls/security

Make commercial suggestions to our product team at HQ to improve your stock package and deliver feedback to design team

Regularly review your stores for commercial opportunities and take action accordingly.

Ensure your business and team are always presented and maintained in line with brand guidelines

Schedule staffing to ensure boutiques are adequately covered within wage budget , providing hours to HR monthly for Payroll.

Encourage an open, honest and positive team environment. Proactively manage any performance issues that arise in your location and escalate/feedback where necessary to Manager.

About You

Driven by results

Puts needs of business and client first

A leader, inspirational, motivational and at ease with coaching others

You will have a deep understanding of the luxury world and experience with HNWI, used to working with an international client base. You’ll have a client book of your own and understand the world of clienteling

A natural networker, you’ll know key individuals, stylists, personal shoppers, clients and industry profiles within your market and actively seek to expand this

You’re an entrepreneur, self-starter that thinks outside the box

A confident communicator, negotiator and seasoned multi-tasker

You are fun, social, passionate about people, open honest and transparent in and outside of work

Our Benefits

2 free pairs of sunglasses and 2 pairs of opticals per year
Employee discounts
Pension scheme
Life assurance Scheme
Commission and bonus paid on results