Store Operations Manager

Store Manager

Full Time | Permanent

Torquay

As a Store Operations Manager within our Johnstone's Decorating Centre, you will lead from the front. With responsibility for driving and growing sales, you will ensure that all operating standards achieve the expected level of excellence.

Within this role you will provide outstanding Customer Service and support within your store, always demonstrating a positive customer focused attitude.

What we can offer...

• Excellent starting salary
• Competitive bonus structure starting at 15% for achieving budget, with potential to earn up to 42% of your salary for overachieving budget
• 35 days of annual leave, including bank holidays
• Work for a friendly, inclusive and supportive team
• Great work life balance - our stores are closed Saturday afternoon & Sundays
• Generous health care packages and staff discounts
• Work for a global organization that offers development and progression opportunities

Key Responsibilities:
•    Achieving expected sales and profit targets within store to ensure Company profitability.
•    Providing day to day management of the Sales Assistants which will include the organization and planning of both working rotas and absence planners. The number of direct reports will vary dependent on size of store.
•    Providing training to all new and existing colleagues and coaching where necessary.
•    Working Operational Managers to control resources in line with budgeted costs.
•    Maintaining a high level of security, and full compliance with Company policies within the store in regards to stock, financial transactions, security and premises.
•    Handling of the Decorating Centre accounts within the agreed company guidelines and policy.
•    Ensuring that Health & Safety standards are maintained at all times.
•    Carrying out any required recruitment and selection procedures in liaison with the District Operations Manager.

Qualifications 
•    Previous experience in a customer facing environment delivering on direct sales.
•    Strong leadership, mentoring and motivational skills with previous supervisory experience.
•    Demonstrates the ability to stay calm and composed when dealing with difficult situations.
•    Flexibility in attitude towards both working hours and duties, providing cover for the other Decorating Centres in the Zone as required.

At PPG, we use AI in the hiring process to make it more efficient. AI tools do not make hiring decisions. You can learn more by visiting https://careers.ppg.com/us/en/candidate-resources.

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PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply. 
 
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.